| Author(s) | Mary C. Jones, Ronald L. Berry & Catherina Yi-Fang Ku |
|---|
| Article Title | Electronic Data Interchange: A Perspective From Taiwan |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
121-136 |
|---|
| Paper Abstract |
|---|
| This study presents findings about perceptions and use of Electronic Data Interchange (EDI) in Taiwan. It was undertaken to help build a framework within which to better understand EDI in a global setting. Findings indicate that there are differences and similarities between perceptions and use of EDI in Taiwan and what we know about EDI use in Western cultures. Possible explanations are offered for these findings. Several research questions arise out of the findings that can guide future research about EDI in a variety of cultures, and sets of propositions for each research question are suggested. |
|
| Author(s) | Huei Lee, Vance Etnyre & Kuo Lane Chen |
|---|
| Article Title | A Study of .Net Framework, XML Web Services and Supply Chain Management |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
137-153 |
|---|
| Paper Abstract |
|---|
| The primary purpose of this paper is to explore Microsoft's platform - .Net, Web services, and XML for supply chain management. The following topics are studied: 1) The development of scripting languages for a supply chain management application; 2) The use of XML to enhance compatibility of the scripted applications; and 3) The implementation issues of Microsoft .Net platform. To answer the research questions, a technique similar to content analysis is used in this study. Seventeen case studies regarding the implementation of the .Net Web Services are examined. |
|
| Author(s) | Thomas Sandman& Timothy Riley |
|---|
| Article Title | Selecting Middleware For N-Tier Applications |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
107-120 |
|---|
| Paper Abstract |
|---|
| This paper describes middleware for n-tier architecture, describes how this middleware is meeting the unique demands of Internet applications and e-commerce, and suggests selection guidelines to assist business managers in choosing appropriate types of middleware for n-tier systems that will meet their internet needs. Different types of middleware provide the functionality for addressing many distinct and disparate problems arising from the distributed processing associated with n-tier systems. This paper associates the type of middleware with the nature of the system being developed. |
|
| Author(s) | Kai S. Koong, Lai C. Liu& Richard Fowler |
|---|
| Article Title | Salaries Of Information Technology Managers: A Trend Analysis |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
93-106 |
|---|
| Paper Abstract |
|---|
| During the economic boom of the last decade, companies and organizations have to offer lucrative salaries and a wide variety of incentive programs to attract and to retain highly skilled IT workers. While it is true that the economic downturn has affected the dramatic rise in salary trends, determining the worth of an employee as measured by wages will always remain a critical management issue. History has shown that irrespective of economic conditions, salaries will continue to rise. As the economy recovers and given the projected mass exodus of governmental information technology workers in the coming years, managers will need to be ready to deal with the difficult issue of high salary again. This study examines national and regional salary trends of IT managers. Specifically, the salaries examined are for the years 1991 through 2000, the period where salaries were often adjusted because of the imbalance between the supply of and the demand for IT professionals. From the employee who is looking for a reasonable salary package to the employer who must determine a sufficient pay raise to retain an IT manager, the findings and trends reported in this study should be useful and interesting. |
|
| Author(s) | Jack T. Marchewka, Chang Liu & Charles G. Petersen |
|---|
| Article Title | Perceptions Of Unsolicited Electronic Mail Or Spam |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
77-92 |
|---|
| Paper Abstract |
|---|
| The proliferation of unsolicited electronic mail or spam is becoming a global concern for many organizations. This paper explores perceptions of unsolicited email, its impact on personal productivity, the question of whether spam is an invasion of privacy, the perceived need to control spam, and the effectiveness of unsolicited email. The results clearly show that while the respondents find spam annoying, they spend very little time in dealing with it. Although the respondents express the need to control spam, they do not believe that governmental control is the solution, but rather that Internet Service Providers and organizations should take the responsibility for controlling unsolicited email. Lastly, the respondents are very unlikely to open, let alone read, and respond to unsolicited email. The results of this study will be useful for guiding organizational, university, and public policies. |
|
| Author(s) | Melody Lo & Chang-Tseh Hsieh |
|---|
| Article Title | Mining The Fx Electronic Inter-Dealer Market |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
61-76 |
|---|
| Paper Abstract |
|---|
| This paper examines the feasibility of applying data mining techniques to testing market efficiency hypothesis using a high frequency, up to one thousand of a second, electronic brokerage data. Results suggest the existence of a pattern of negative autocorrelation in returns of DEM/USD over relative short lags (less than 40 seconds). However, this pattern is not feasible by two reasons: (1) the structure of autocorrelation pattern is inconsistent and changes too rapidly (2) the largest potential speculative profit is smaller than the regulated tick size. These results indicate that dealers have engaged in any potential profitable speculations based on past price information. |
|
| Author(s) | Terri D. Giddens & Kevin E. Gaasch |
|---|
| Article Title | The Development Of A Business Rules Engine: A Condition-Action Rule Algorithm For Finite Static Lists |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
43-60 |
|---|
| Paper Abstract |
|---|
| An on-going theme in Information Systems research is the methods by which business rules are gathered and implemented. Additionally, many efforts have been made to develop reusable algorithms for processing business rules to reduce system development, testing, and maintenance time. The objective of this paper is to present a reusable algorithm for condition-action rules that are applied to finite static lists. More importantly, the algorithm is generalized for complex rules that are complicated by differences in user authorizations and other dependencies. |
|
| Author(s) | F Wu, L. K. Chu , H. Z. Li, X. M. Han & D. Sculli |
|---|
| Article Title | The Virtual Organizing Process – A Critical Tool for Enterprise Competitiveness in the Information Era |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
25-42 |
|---|
| Paper Abstract |
|---|
| The term virtual enterprise has generated considerable confusion because of its rather liberal interpretation. This paper argues that the successful establishment of a virtual enterprise is mainly dependent on the virtual organizing processes of an enterprise’s strategies (VOPES), rather than on the actual manifested transformation of the whole into a single virtual organization. A three-dimensional dynamic framework for VOPES is presented, with the aim of providing a coherent model for positioning the various virtual organizing strategies, and at the same time giving VOPES dynamic tendencies towards market negotiation, co-operation, co-ordination and collaboration. To achieve a competitive advantage, the top management of an enterprise operating in an intense information environment can organize their enterprise virtually by using the three-dimensional framework of: virtual customer relationship, virtual out-sourcing, and virtual knowledge and expertise. The generic IT architecture of VOPES is also described and discussed. |
|
| Author(s) | Ravi Nath & N.R. Vasudeva Murthy |
|---|
| Article Title | An Examination Of The Relationship Between Digital Divide And Economic Freedom: An International Perspective |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
15-24 |
|---|
| Paper Abstract |
|---|
| Due to various economic, political and social reasons, the Internet usage remains relatively low in many countries around the world. The difference in access to new information technologies and the Internet among countries, is known as the “digital divide.” This is a significant economic phenomenon that warrants the attention of analysts and policy makers. Furthermore, since information technologies and the Internet have proven to be key drivers for economic growth and global trade, many nations are in danger of being marginalized. This paper examines the relationship between economic freedom as indicated by the Economic Freedom Index (EFI), proposed by Beach and O’Driscoll (2003) and the digital divide. By analyzing data from sixty-two countries that include variables such as the cost of Internet access, number of personal computers and phones, personal income level, and innovation capability, it is shown that EFI is significantly related to the diffusion rate of the Internet. Therefore, countries need to examine and implement economic policies that are conducive to narrowing the digital gap. |
|
| Author(s) | Sang M. Lee & Arben A. Asllani |
|---|
| Article Title | Implementation Of Simulation Software Packages For Healthcare Scheduling |
|---|
| Issue |
Volume 12, Issue 1 (2003) |
Pages |
1-14 |
|---|
| Paper Abstract |
|---|
| Simulation methodology is considered an effective decision making tool in the process of patient scheduling in healthcare centers. In spite of the large number of simulation software packages that are commercially available, operation researches still are facing difficulties to implement simulation models in healthcare centers. In many cases, healthcare schedulers must spend extra efforts trying to mold scheduling requirements to conform to the features of the package. In this paper, we offer a systematic approach that can be used by practitioners to successfully adopt the available software simulation packages, develop simulation models, and transform their findings into practical scheduling rules. A radiology center in a Midwestern Hospital is used to illustrate the proposed methodology. |
|
| Author(s) | Lee Li |
|---|
| Article Title | What Have Happened to Export Intermediaries? |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
41-52 |
|---|
| Paper Abstract |
|---|
| The Internet has changed significantly business operation across national borders. However, existing literature about its impacts on export channels remains limited. This inductive study explored the Internet’s impacts on the relations between 13 Chinese manufacturers and their export intermediaries in Canada. Findings from this study suggest that export intermediaries that provide financing and credit, intensive after-sales services, and important distribution infrastructure survive the Internet while those that offer traditional market-sensing and customer-linking services can hardly survive the Internet. |
|
| Author(s) | Hossein Bidgoli |
|---|
| Article Title | An Integrated Model For Improving Security Managemnet In The E-Commerce Environment |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
119-134 |
|---|
| Paper Abstract |
|---|
| Security issues and threats in the e-commerce environment are varied and can be caused intentionally and unintentionally by insiders and outsiders. Many experts believe that insiders create the majority of the security threats and issues. Security issues and threats related to e-commerce environment can be categorized as controllable, partially controllable and uncontrollable. This article presents an integrated model that identifies various security issues and threats in the e-commerce environment and then offers a comprehensive e-commerce security plan. The integrated model includes six steps: identification of basic e-commerce security safeguards, identification of e-commerce general security threats, identification of intentional e-commerce threats, identification of e-commerce security measures and enforcements, identification of computer emergency response team services and formation of a comprehensive e-commerce security plan. The integrated model, if carefully followed, should significantly improve the chances of success in keeping the e-commerce hackers and crackers at bay |
|
| Author(s) | Xiaoni Zhang, Victor R. Prybutok |
|---|
| Article Title | TAM: THE MODERATING EFFECT OF GENDER ON ONLINE SHOPPING |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
99-118 |
|---|
| Paper Abstract |
|---|
| In this study we applied Technology Acceptance Model (TAM) to address consumers’ online purchasing intentions and examine the effect of gender as a moderating variable on purchase intention. Six hypotheses were proposed based on our research model. We validate TAM in an ecommerce environment using two split data sets one containing females and the other males. Structural equation modelling and t tests were performed to test the hypotheses. The results show that gender is an important moderating variable in online commerce. Understanding the differences between males and females provides practitioners with better understanding of the behaviour of consumers on the web and allows development of better marketing strategies. |
|
| Author(s) | Barry A. Wray, Ina S. Markham, Richard G. Mathieu |
|---|
| Article Title | An Artificial Neural Network Approach to Learning from Factory Performance in a Kanban-Based System |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
85-98 |
|---|
| Paper Abstract |
|---|
| Many Just-In-Time (JIT) manufacturing environments generate operational data reflecting both efficient and inefficient factory performance. Frequently data for inefficient performance is lost or discarded for fear of replicating poor performance. The purpose of this paper is two fold. First, historical JIT shop data is analyzed using a genetic algorithm (GA) to determine which shop factors are important determinants of factory performance. Second, subsequent to these important factors being identified by a GA, an artificial neural network (ANN) is used to learn the relationships between these factors and factory performance. The ANN can then be used to predict factory performance for future shop conditions and enhance shop performance. While ANN learning techniques have previously been applied to JIT production systems (Wray, Rakes, and Rees, 1997) (Markham, Mathieu, and Wray, 2000), these techniques have only been trained on data sets that reflect an efficient factory. Mathieu, Wray, and Markham (2002) investigated inefficient and efficient JIT factory performance but did not deploy either ANNs or a GA. In this paper an example application is presented using a GA to specify important shop factors and to predict saturated, starved or efficient factory performance based on dynamic shop floor data. |
|
| Author(s) | Scott E. Sampson and Kendall Hulet |
|---|
| Article Title | An Empirical Model of Price and Quality Effects of e-Commerce |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
1-16 |
|---|
| Paper Abstract |
|---|
| During the e-Commerce boom of the late 1990s it was predicted that the Internet would have a significant impact on prices of various goods and services. Whether the net impact would be positive or negative was harder to forecast, there being opposing effects. We develop a model that describes some of those effects, including information asymmetry, search costs, price dispersion, trust premiums, and convenience premiums. The model is discussed, and a major portion is statistically tested with empirical data. As an exploratory gesture, the model is extended to consider product quality effects of online shopping. The final section concludes with direction for future research. |
|
| Author(s) | M. Khurrum S. Bhutta |
|---|
| Article Title | Supplier Selection Problem: Methodology Literature Review |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
53-72 |
|---|
| Paper Abstract |
|---|
| Supplier selection and evaluation has attracted serious research attention at both the academic and the practitioner levels. In this paper, an attempt is made to review the status of methodology literature in supplier selection. A total of 154 papers from 68 refereed journals were selected and reviewed. This paper provides insights to the literature by considering the breakdown of journals that have published research in this area, by classifying the literature into various categories and considering the various methods/techniques suggested in the literature. Based on the review, avenues for further research are also discussed. |
|
| Author(s) | Owen P. Hall, Jr., Charles J. McPeak |
|---|
| Article Title | Using Neural Net Technology to Analyze Corporate Restructuring Announcements |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
29-40 |
|---|
| Paper Abstract |
|---|
| It is a rare day when the Wall Street Journal does not include an announcement that a company is taking a restructuring charge. Nowadays it is often assumed that this charge is being taken for the purpose of managing earnings. The problems associated with earnings management are not limited to Wall Street but can be found throughout the world’s financial markets. Ongoing developments in artificial intelligence technology hold considerable promise for helping monitor and detect financial fraud and abuse. The objective of this paper is twofold: first, to illustrate how neural nets, a branch of artificial intelligence, can be used to analyze the impact of corporate restructuring announcements on stock performance and second, to propose the need for a balanced approach using both tighter accounting standards and ex-post analysis for better control of excessive earnings management practices. |
|
| Author(s) | Denise Johnson McManus, Charles A. Snyder |
|---|
| Article Title | Knowledge Management: The Role Of Epss |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
17-28 |
|---|
| Paper Abstract |
|---|
| Knowledge Management (KM) has become a key business strategy. KM involves the systematic mapping, harvesting, storing, sharing, maintaining, and refreshing knowledge from many sources. An Electronic Performance Support System (EPSS) can perform an essential role of encapsulating and delivering knowledge at the time needed. Expanding globalization and reliance on distributed knowledge means that the EPSS delivered via networks should have a high priority. We present an argument to show the linkage between components of a KM system and EPSS. The approach involves the creation of software that is designed to assist decision-makers and performers while they accomplish organizational processes. |
|
| Author(s) | Garry L. White and James R. Cook |
|---|
| Article Title | Vendor And Professional Certification: Where Is It Headed? |
|---|
| Issue |
Volume 12, Issue 2 (2003) |
Pages |
73-84 |
|---|
| Paper Abstract |
|---|
| Trade journals and magazines define three categories of computer certification: “professional,” industry,” and “vendor.” The purpose of this study was to compare Information Systems (IS) professionals’ value of professional and vendor certification types in relation to technical and management positions in IS. It appears that IS professionals value both certification types equally when not considering job position. Findings suggest technical and managerial IS professionals value the two types of certifications differently when job position is considered. Future research is warranted to determine why the respondents considered these two certifications differently for both technical (programmers and analysts) and managerial positions. |
|
| Author(s) | Mohan Rao, Norma Teran, Michael Savard |
|---|
| Article Title | Improving Workflow in Home Healthcare Industry: A Case Study |
|---|
| Issue |
Volume 13, Issue 1 (2004) |
Pages |
61-72 |
|---|
| Paper Abstract |
|---|
| Home healthcare industry is facing increasing pressure to change business processes and manage information flow electronically. With the help of a case example, this paper describes how a web-based system could improve the workflow communication problems in home healthcare companies. Every department of the case company has its own software to assist in everyday operations but is unable to communicate with one another electronically. All documents necessary in the coordination of care have to move physically between departments. The proposed solution is a web-based electronic form management system that would improve regulatory compliance and operating efficiency. |
|
| Author(s) | Jia-Lang Seng, Ming-Hsiung Ying |
|---|
| Article Title | A Genetic Algorithm Assisted Hybrid Approach to
Web Information Integration |
|---|
| Issue |
Volume 13, Issue 1 (2004) |
Pages |
33-48 |
|---|
| Paper Abstract |
|---|
| Heterogeneity and interoperability of Web data sources represent the current key issue in Web information extraction and integration. Warehouse approach and virtual approach are the common approaches adopted to integrate heterogeneous Web data sources. However, few analytic model and cost model were developed to measure and assess the efficiency and effectiveness of either approach or a combination. Hence, a contingency model cannot be produced to assist the search engine to select and mix the warehouse method and the virtual method. In this study, we present a genetic algorithm assisted hybrid approach to aid the search engine to evaluate the cost and performance factors. We apply genetic algorithm technique to formulate a cost optimization model and compute and compare the cost of extraction and integration. The cost model is based on a collection and compilation of the property data of the query analysis and path expression of the involved Web data sources. Six property analyses are conducted and six evolution steps are created to formulate the genetic algorithm of optimization. Further, we conduct a preliminary experiment using 15 local and global Web bookstores to install and test the method. Our experimental results show that the cost optimization can be achieved with the genetic algorithm and factor analysis. |
|
| Author(s) | Tobias Schoenherr |
|---|
| Article Title | Deciding On The Appropriateness Of B2b Reverse Auction Technology Adoption: An Ahp Approach Combined With Integer Programming |
|---|
| Issue |
Volume 13, Issue 1 (2004) |
Pages |
21-32 |
|---|
| Paper Abstract |
|---|
| Although Business-to-Business online reverse auctions have emerged as a promising purchasing tool, no research has been found that provides a model to assess the reverse auction decision in a systematic way. This paper fills this gap by presenting an integrated approach, utilizing Analytic Hierarchy Process techniques and an Integer Programming Formulation, to decide whether Reverse Auction Technology (RAT) adoption is cost-effective and appropriate. The model developed is a practical decision support tool that allows for the consideration of both qualitative and quantitative decision factors, and for the adoption of multiple modes of RATs, which are contrasted to traditional purchasing. |
|
| Author(s) | Kathryn A. Marold, Wayne Haga |
|---|
| Article Title | Measuring Online Students' Ability To Apply Programming Theory: Are Web Courses Really Working? |
|---|
| Issue |
Volume 13, Issue 1 (2004) |
Pages |
13-20 |
|---|
| Paper Abstract |
|---|
| As a response to troubling doubts about the success of Web-delivered courses that include problem solving and critical thinking skills, the authors gathered data from two online sections of the CIS Application Programming with Visual Basic course at Metropolitan State College of Denver over two semesters and compared it with the data from classroom sections. T-tests showed a significant difference in the means of student projects and tests that required application of theory learned. All sections of the course used the same syllabus and assignments and were taught by the same instructor. Internet students scored significantly lower in theory portions of exams and in projects. The authors conclude that more study is needed, but design and delivery of problem solving courses via the Web needs careful attention. |
|
| Author(s) | Richard V. McCarthy, Jay E. Aronson, Robert Petrausch |
|---|
| Article Title | Building Relationships That Last: Integrating Public Relations Into Web Design |
|---|
| Issue |
Volume 13, Issue 1 (2004) |
Pages |
1-12 |
|---|
| Paper Abstract |
|---|
| This paper explores the relationship between web site design, public relations strategy, and a consumer’s intention to return to a web site. This relationship is defined through a model that explores the influence of information satisfaction, particularly when the web site design is congruent with the consumer’s expectations. The public relations dimension extends the consumer web site design model by interjecting a long-term focus on relationship building that organizations will need to make electronic commerce a viable investment in information technology resources. This is significant because it recognizes the importance of developing loyalty and trust online. |
|
| Author(s) | Aryya Gangopadhyay, Zhensen Huang |
|---|
| Article Title | Studying The Value Of Information Sharing In E-Business Supply Chain Management |
|---|
| Issue |
Volume 13, Issue 1 (2004) |
Pages |
49-60 |
|---|
| Paper Abstract |
|---|
| The supply chain management of goods and services involves multiple trading partners such as raw-material suppliers, manufacturers, distributors, and retailers. Every one of these trading partners need to determine their requirements, in terms of merchandise, and match them against availability, pricing, and cost of transportation. At every step of the supply chain economics information retrieval is a crucial and recurring process. In this paper we study information sharing as a strategy for improved decision making that can increase the profitability of the entire supply chain. We describe various different models for information sharing and illustrate the benefits of information sharing using ordering relationships among the trading partners of a simple four-node supply chain. In order to examine the relationship between different variables and the well-known bull-whip effect, we develop a simulation system to quantify the variables and generate different results in different scenarios. These results are analyzed in this paper, and implications are presented. |
|
| Author(s) | Jesús García de Madariaga |
|---|
| Article Title | Customer Relationship Management (CRM): A Comparative Study between U.S.A. and Spain |
|---|
| Issue |
Volume 13, Issue 2 (2004) |
Pages |
87-96 |
|---|
| Paper Abstract |
|---|
| This paper surveys the marketing executives of the top companies in Spain with more than 100 million euros on net sales and reports the status of Customer Relationship Management (CRM) solutions in their companies. The results are compared with the U.S.A. status reported by a previous study developed by InformationWeek Research in 2000 with a sample based on Fortune 500. One hundred and thirty-six companies participated in this study. The data provides insights into the strengths and weaknesses of the CRM in Spain in comparison with USA. Some viable actions are recommended to improve the usage of CRM and to reshape the future of these systems. |
|
| Author(s) | Joseph O. Chan |
|---|
| Article Title | Building Data Warehouses Using The
Enterprise Modeling Framework |
|---|
| Issue |
Volume 13, Issue 2 (2004) |
Pages |
97-110 |
|---|
| Paper Abstract |
|---|
| This paper proposes an enterprise modeling framework for the deployment of data warehouses. The framework provides the information roadmap coordinating source data and different data warehouses across the business enterprise. The paper introduces a solution to address data warehousing issues at the enterprise level while avoiding the pitfalls of creating enterprise data warehouses and universal data marts. It further proposes a change of paradigm from point solutions focus to a methodology driven by enterprise requirements to meet the challenges of the new economy. The proposed framework emphasizes the separation of the conceptual construct from the physical and operational constructs of an enterprise. It points out the differences and dependencies of analytic and operational processes and how data warehouses and operational data stores respectively support their information requirements. This paper will demonstrate how the enterprise modeling framework for data warehousing can produce business benefits. |
|
| Author(s) | Santosh S. Venkatraman |
|---|
| Article Title | Web-Services – The Next Evolutionary Stage Of E-Business |
|---|
| Issue |
Volume 13, Issue 2 (2004) |
Pages |
111-122 |
|---|
| Paper Abstract |
|---|
| Web-Services are a set of new technologies that promise to take “service-oriented” distributed computing to a whole new level, and eventually take e-business to the next evolutionary stage. Web-Services, in a nutshell, let organizations bridge communication gaps among their information systems, and build new software applications by “stitching” together existing ones. It is capable of integrating applications written in different programming languages, developed by different vendors, and running on different servers with dissimilar operating systems. Web-Services would enable companies to seamlessly connect their information systems and business processes with those of their partners and customers – thus ushering in a new “service oriented” distributed computing architecture. The purpose of this paper is to explore the nature of Web-Services, explain the essential concepts that enable Web-Services, and understand its major benefits and point out its shortcomings. |
|
| Author(s) | Jane Fedorowicz, Janis L. Gogan, Amy W. Ray |
|---|
| Article Title | THE ECOLOGY OF INTERORGANIZATIONAL INFORMATION SHARING |
|---|
| Issue |
Volume 13, Issue 2 (2004) |
Pages |
73-86 |
|---|
| Paper Abstract |
|---|
| Increasingly, companies use interorganizational information systems to support business process partnerships, such as automatic replenishment systems and other supply chain initiatives, invoicing and payments, and insurance claims processing. Inter-firm networking in turn can increase the visibility of information generated and used by business partners. These business partners may experience intended and unintended impacts from the changes in the partnering relationship, in effect altering the ecology of the organization. Yet IT researchers rarely study an organization’s ecology, focusing instead on impacts upon internal processes. Our goal in this paper is to propose a definition of interorganizational information ecology, to provide IT researchers with a lens through which interorganizational information sharing should be studied. We begin by reviewing principles of ecology from the natural and social sciences and then discuss the emergence of principles of organizational ecology and information ecology within the management literature. We then argue that advances in information technology have been a primary enabler for companies’ focus on interorganizational business processes and that field research on IT-enabled business partnerships must include the impacts upon each partner and the information shared among them. An example from health care demonstrates the usefulness of the concept, and we conclude with suggestions for field-based research on the ecology of interorganizational information sharing. |
|
| Author(s) | Ravi Nath, N.R. Vasudeva Murthy |
|---|
| Article Title | A Study of the Relationship Between Internet Diffusion and Culture |
|---|
| Issue |
Volume 13, Issue 2 (2004) |
Pages |
123-132 |
|---|
| Paper Abstract |
|---|
| The unevenness in the diffusion rates of the Internet across nations is commonly referred to as the “digital divide.” Technological, economic and political factors are often mentioned as the primary contributing factors to this digital gap. However, there is sufficient evidence in support of the proposition that a nation’s culture also plays a role in how citizens adopt and use technology innovations. This paper examines the relationship between the cultural dimensions proposed by Hofstede and the Internet adoption rate of nations. Data from sixty-two countries are used to establish a regression model and the empirical results show that cultural traits such as “uncertainty avoidance” and “masculinity” index of a nation are significantly related to the nation’s Internet diffusion rate. These findings suggest that policy makers must also consider these national culture traits along with technological, economical, and political factors in setting national policies to promote Internet-related innovations. |
|
| Author(s) | L. Richard Ye, Yue “Jeff” Zhang, Dat-Dao Nguyen, James Chiu |
|---|
| Article Title | FEE-BASED ONLINE SERVICES: EXPLORING CONSUMERS’
WILLINGNESS TO PAY |
|---|
| Issue |
Volume 13, Issue 2 (2004) |
Pages |
133-140 |
|---|
| Paper Abstract |
|---|
| Many online service businesses are beginning to charge fees for services that they used to provide for free. It is unclear whether consumers are ready to embrace this practice. This study explores consumer attitudes toward fee-based online services. The results of the study indicate that consumers’ willingness to pay for online services is likely to be influenced by their perceived value of convenience these services provide, and by the extent to which they utilize these services. While consumers appear more willing to pay for services that are qualitatively better than free services, there is also indication that the belief remains strong among many that online services that were free in the past should remain free. |
|
| Author(s) | Gerald E. Evans, Neil Morton |
|---|
| Article Title | Empirical Evidence Of Diminishing Payoff From Successive Generations Of Information Systems |
|---|
| Issue |
Volume 13, Issue 3 (2004) |
Pages |
193-206 |
|---|
| Paper Abstract |
|---|
| Previous research has focused on a number of important variables that can influence the observed payoffs from information systems investments. In the current investigation conducted in the spring of 2002, personal, on-site interviews were conducted in 138 small and medium sized businesses. Vendor involvement in systems development was less related to systems cost than previously. Unfortunately, vendor involvement was unrelated to any of the four measures of systems success in the entire sample. Further analysis revealed a strong relationship between information system generation and payoffs. Specifically, there appeared to be a point of diminishing return with subsequent generations of information technology. |
|
| Author(s) | Dwayne Whitten |
|---|
| Article Title | Information Systems Service Quality Measurement: The Evolution of The SERVQUAL Instrument |
|---|
| Issue |
Volume 13, Issue 3 (2004) |
Pages |
181-192 |
|---|
| Paper Abstract |
|---|
| Due to the increasing service component of information technology, service quality measurement has become increasingly important as IS practitioners attempt to increase service quality to customers. The measurement of service quality in IS evolved from the research done in the marketing literature. The SERVQUAL instrument has evolved to become the most commonly used measurement instrument in both IS and marketing. Although commonly used, the SERVQUAL instrument is not without criticism. This paper describes the SERVQUAL instrument, its criticisms and support, and finally the SERVPERF instrument, a variation of the SERVQUAL instrument which is an attempt at improving upon the SERVQUAL instrument. |
|
| Author(s) | Emmanuel Uzoma Opara |
|---|
| Article Title | XML: GATEWAY FOR DATA MOBILITY AND UNIVERSAL CONNECTIVITY |
|---|
| Issue |
Volume 13, Issue 3 (2004) |
Pages |
169-180 |
|---|
| Paper Abstract |
|---|
| Extensible Markup Language (XML) started as an effort to simplify the standard Generalized Markup Language (SGML), which was the International Organization for Standardization’s (ISO) standard for defining data vocabularies. This study investigates XML technology as a substitute to SGML that would be Web friendly, and easy to learn and use while supporting a variety of applications for faster and more efficient data mobility on the Web. It describes several compelling reasons why XML is a useful technology for representing structured data mobility. XML is a markup language used for data structure in a textual form. A specific goal of XML is to keep most of the descriptive power of SGML, while removing as much of the complexity as possible. This article includes an overview of XML and its specifications and corresponding components, development of schemas for defining industry standards data definitions, potential problematic impact on information systems and recommended solutions for developers and practitioners. |
|
| Author(s) | Horst Treiblmaier, Irene Pollach, Arne Floh, Marcin Kotlowski |
|---|
| Article Title | A Conceptual Framework for E-Branding Strategies in the Non-Profit Sector |
|---|
| Issue |
Volume 13, Issue 3 (2004) |
Pages |
143-156 |
|---|
| Paper Abstract |
|---|
| E-branding provides non-profit organizations (NPOs) with new opportunities to communicate their missions, which is of paramount importance in a market segment that competes for donations and voluntary labor. Since successful e-branding is determined by both internal and external communication strategies, we developed a framework which explains the interdependency of these two factors in NPOs. Our findings are based on qualitative interview data and a website analysis of eleven Austrian NPOs. The NPOs' internal and external e communication strategies are categorized into three successive levels each and combined in a two-dimensional grid, which shows how NPOs integrate their communication strategies. |
|
| Author(s) | William P. Wagner, Ralph Hilken, Q B. Chung |
|---|
| Article Title | eXtensible Markup Language (XML) for Competitive Advantage |
|---|
| Issue |
Volume 13, Issue 3 (2004) |
Pages |
207-218 |
|---|
| Paper Abstract |
|---|
| eXtensible Markup Language (XML) has received much attention in the popular press lately as a new technology designed to facilitate information sharing among business entities. One of the biggest problems that companies are experiencing today with XML is that many executives do not understand what XML is and why it is important, nor do they understand what its potential impact on their information strategy might be. In this paper, we present an overview of XML and a framework for generating IS strategic alternatives, which was introduced in its original form in the 1980s. This framework is adapted to suit the properties of XML and its usage is illustrated with XML cases. Finally, considerations for developing XML applications that are identified by the framework are presented. |
|
| Author(s) | Houn-Gee Chen, James J. Jiang, Jun-Cheng Chen, J.T. Shim |
|---|
| Article Title | The Impacts of Conflicts on
Requirements Uncertainty and Project Performance |
|---|
| Issue |
Volume 13, Issue 3 (2004) |
Pages |
157-168 |
|---|
| Paper Abstract |
|---|
| Conflict is a pervasive phenomenon that permeates information systems development and implementation. The literature has indicated that conflicts, due to their association with negative emotion, will negatively influence IS project development, even after controlling for the effects of conflict management and resolution; however, the negative emotional characteristic of conflict alone has a limited explanatory power of IS project success. The purpose of this study is to provide additional insight, by including requirement uncertainty as the mediator variable, of the impacts of conflicts on project performance. Surveys were sent to Taiwan’s top 1600 companies and the results support the hypotheses. The management implications are discussed. |
|
| Author(s) | Stuart D. Galup, Ronald Dattero, Jim J. Quan |
|---|
| Article Title | The Demand For Information Technology Knowledge And Skills: An Exploratory Investigation |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
253-262 |
|---|
| Paper Abstract |
|---|
| Organizations are always in search of appropriate information technology knowledge and skills to carry out normal business operations. Such demand is directly impacted by the overall economic conditions. During stressful economic times, managers, facing tough budgetary pressure, are forced to examine more thoroughly what knowledge and skills are needed to survive. This paper investigates the desired information technology knowledge and skills that employers are searching for in these turbulent times. We examine the content of job advertisements for information technology professionals placed in an online job placement website over a 2 year period, 2001-2002. |
|
| Author(s) | Theophilus B. A. Addo, Chee W. Chow, Kamal M. Haddad |
|---|
| Article Title | Development of an IT Balanced Scorecard |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
219-238 |
|---|
| Paper Abstract |
|---|
| There is a generally acknowledged dearth of metrics for effectively measuring organizational performance. This is particularly true of the IT function, whose contribution to a firm’s “bottom line” has been frequently called to question. This paper describes the development of a performance measurement tool called the Balanced Scorecard, which can be used to assess IT performance within the context of overall corporate strategy and financial performance. Data for the scorecard was obtained via a survey of senior IT executives in various organizations. The paper concludes with a set of guidelines for successfully implementing an IT Balanced Scorecard, as well as potential pitfalls to avoid in the process. |
|
| Author(s) | Debora J. Gilliard |
|---|
| Article Title | Two Developing Countries With Two Different Economic Results:
A Comparative Study of Thailand & Morocco |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
291-302 |
|---|
| Paper Abstract |
|---|
| After visiting Thailand in 1996 and Morocco in 2001, it was very evident that these two countries had many similarities. Both countries are ruled by monarchs, both are developing countries, and both have overcome many adversities. However, today we find these two countries are very different in their involvement in the global community and in their local economic development. This paper is a study of similarities and differences in the development of Thailand and Morocco which has resulted in the current economic status. |
|
| Author(s) | Robert C. Mahaney, Bertie M. Greer |
|---|
| Article Title | Examining the Benefits of Project Management Professional (PMP) Certification for IS Project Managers and Organizations |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
263-274 |
|---|
| Paper Abstract |
|---|
| The project management professional (PMP) certification has gained a positive reputation among project managers as well as with HR managers and recruiters. However, the organizational benefits are untested. This paper examines the business value of PMP certification. The three questions this study investigates are, “What value does certification give project managers?” “What value does certification give organizations?” and “How can organizations encourage project managers to pursue certification?” Content analysis of transcripts from twenty-five structured interviews identified several reasons businesses should encourage their project managers to pursue PMP certification, but many of the benefits are not easily quantified. |
|
| Author(s) | Kevin Bracker, Ken Smith |
|---|
| Article Title | An Investigation of Internet Auction Markets: Evidence from eBay |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
239-252 |
|---|
| Paper Abstract |
|---|
| The purpose of this paper is to examine a market with different characteristics than a typical “financial” market using high frequency continuous transactions data. The market selected for this purpose is an Internet auction market for collectibles, specifically Ty Glory Bears™ sold on the eBay, Inc. web site. This market is chosen for its relatively high activity and homogeneity. The results indicate evidence of signaling related to seller’s reputation and product information, seasonality based on day-of-the-week, and limited market depth. |
|
| Author(s) | Jeng-Chung Victor Chen |
|---|
| Article Title | Review of the OPNET IT GURU Software |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
303-304 |
|---|
| Paper Abstract |
|---|
| The OPNET IT GURU has been existing for years and designed to be used for the industry and the academics. The simulation software is now in version 10.0 and equipped with abundant features such as: modeling network topology and traffic, application impact assessment, and server capacity planning.
The features of modeling network topology and traffic are ideal for network engineers to experiment different kinds of scenarios before implementation of any networks, which in turn could cost the organizations less on the IT budget. The application impact assessment is useful when measuring the end-to-end time of the deployed or to-be-deployed applications. The end-to-end response time is important to EC transactions. The server capacity planning can be used for IT departments to do what-if analysis before they reallocate IT resources such as production or application servers. |
|
| Author(s) | Ching-Chung Kuo, Pamela Rogers, Richard E. White |
|---|
| Article Title | Online Reverse Auctions: An Overview |
|---|
| Issue |
Volume 13, Issue 4 (2004) |
Pages |
275-290 |
|---|
| Paper Abstract |
|---|
| Electronic commerce (e-commerce) is the fastest growing area in the U.S. economy with electronic procurement (e-procurement) being a major component, and online reverse auctions (ORAs) have emerged as a key e-procurement tool. Since the mid-1990s, ORAs have been gaining in popularity because of their potentially significant positive impact on the profitability of both the buyers and the sellers. Much has been written about the new purchasing paradigm and numerous stories have been reported recently. This paper is aimed at providing a critical review of ORAs by examining their historical developments, different forms, advantages, and disadvantages. In addition, 10 important factors to consider for successful implementation of ORAs are identified and discussed. |
|
| Author(s) | Shin-Yuan Hung, Hsin-Min Hung, Mu-Yi Huang |
|---|
| Article Title | Impacts of B2C e-Commerce on Hospital Productivity: An Empirical Study |
|---|
| Issue |
Volume 14, Issue 1 (2005) |
Pages |
71-82 |
|---|
| Paper Abstract |
|---|
| This work conducted a comprehensive study of Business-to-Consumer Electronic Commerce (B2C e-Commerce) applications in Taiwanese hospitals. To further assess the impacts of B2C e-Commerce on hospital productivity, this study also employed three quantitative methods to analyze historical data. The results confirm those of broader research into applications of B2C e-Commerce to hospitals. Additionally, the results of the quantitative analysis demonstrate that B2C e-Commerce significantly impacts the hospital productivity. |
|
| Author(s) | Eleanor T. Loiacono, Huiping Lin |
|---|
| Article Title | A Cross-cultural Comparison of U.S. and Chinese Website Customers |
|---|
| Issue |
Volume 14, Issue 1 (2005) |
Pages |
53-70 |
|---|
| Paper Abstract |
|---|
| Website quality has been given much attention as of late. In particular the factors that impact a consumer’s perception of website quality is of great interest. This paper takes a currently validated measure of business-to-consumer website quality (WebQual™) and applies it to Chinese Web users in order to study the cross-cultural differences and similarities of U.S. and Chinese customers. Several cultural differences between U.S. and Chinese customers are revealed. |
|
| Author(s) | Dale Young |
|---|
| Article Title | Best Practices And Web Practices: Comparing Corporate Supplier Diversity Programs With Web-Based Minority Supplier Content |
|---|
| Issue |
Volume 14, Issue 1 (2005) |
Pages |
41-52 |
|---|
| Paper Abstract |
|---|
| The growing use of the Web for business-to-business transactions means corporate Web sites could be used to communicate with diverse suppliers. This study compares the Web-based supplier diversity content on Fortune 500 public sites with the content of off-line minority supplier programs. Web sites are underused for communicating with diverse suppliers, as the content appears on only 12.5% of the sites. They emphasize information publishing because the most common Web-based supplier diversity items are contact information, such as a title and name, and third-party certification. Web-based supplier diversity content, however, is very similar to off-line diversity program content. |
|
| Author(s) | Randy Ryker, M. Khurrum S. Bhutta |
|---|
| Article Title | Online Privacy Policies: An Assessment of the Fortune Global 100 |
|---|
| Issue |
Volume 14, Issue 1 (2005) |
Pages |
15-24 |
|---|
| Paper Abstract |
|---|
| TBoth industry leaders and government officials around the globe are struggling with how to address online privacy. One solution suggested by both groups within the United States is for companies to voluntarily comply with the fair information practices of Notice, Choice, Access, and Security. A content analysis of the online privacy policies of the firms in the Fortune Global 100 was conducted to determine the extent to which the most successful global companies comply with fair information practices. The results indicate that 1.2% fully comply, 87.2% partially comply and 11.6% fail to comply with one or more fair information practice. |
|
| Author(s) | Gerald V. Post, Albert Kagan |
|---|
| Article Title | Systems Development Tools and the Relationship to Project Design: Cost and Budget Implications |
|---|
| Issue |
Volume 14, Issue 1 (2005) |
Pages |
1-14 |
|---|
| Paper Abstract |
|---|
| An investigation into current system development trends, including a summary of projects, platforms, and tools. The majority of projects get completed on time and within budget, but 14 percent still present problems. The choice of tools appears to be changing to represent the demand for new projects on new platforms—particularly the Internet. CASE tools are used sparingly, and Java is beginning to replace C++ in many projects. Database management systems are critical to almost all projects.
As promised, I have set up this Web site to be shared by all old Purdue friends. At present, you can post and read all messages posted by everyone else, or read the messages posted by any individual. New features will be added in the future. Any comments/suggestions from you will be more than welcomed!!
Looking forward to hearing from you all. |
|
| Author(s) | Bih-Ru Lea |
|---|
| Article Title | Leveraging Information Technology to Gain Competitive Advantage: A Case Study on General Electric Consumer Products |
|---|
| Issue |
Volume 14, Issue 1 (2005) |
Pages |
25-40 |
|---|
| Paper Abstract |
|---|
| The purpose of this study is to analyze the impact of merging General Electric Lighting (GEL) and General Electric Appliance (GEA) into General Electric Consumer Products (GECP) and how IT strategies are used to gain competitive advantages in its industry. This study will analyze major IT projects being developed and implemented in relation to their impact on major information flows, organizational structure, IT architecture, control systems, and the labor characteristics of the IT function. Alternatives to achieve integration will then be discussed and recommendations will be proposed. |
|
| Author(s) | Carl S. Bozman, Donald E. Stem, Jr. |
|---|
| Article Title | Non-Response Error within Internet Surveys: A Cautionary Note |
|---|
| Issue |
Volume 14, Issue 2 (2005) |
Pages |
109-116 |
|---|
| Paper Abstract |
|---|
| The use of the internet as a method to conduct survey research has expanded rapidly over the past decade. High speeds of response and lower expenses have driven this rapid growth. Relatively low response rates, however, suggest online surveys may be compromised by high levels of non-sampling error. This paper examines a major component of non-sampling error and the consequences that may be associated with internet survey non-response. Known population parameters are compared to point estimates from a census as well as a random sample of non-respondents in order to provide insight on the magnitude and direction of non-response error. Issue salience and response latency are found to exhibit a significant relationship to self-selection and response valance biases. Specifically, lower rates of non-response were obtained from respondents who perceived the topic of the survey as more important and patterns of response were more favorable among initial study participants. |
|
| Author(s) | Binay Anand, Christopher A. Chung |
|---|
| Article Title | Statistical Process Control For The Engineering IT
Support Incident Life Cycle |
|---|
| Issue |
Volume 14, Issue 2 (2005) |
Pages |
83-92 |
|---|
| Paper Abstract |
|---|
| This paper describes a new Statistical Process Control technique to better manage the engineering Information Technology life cycle process. This includes the identification of the activities in the engineering IT support lifecycle initiation, reproduction, analysis and resolution phases. The performance of these lifecycle activities are analyzed using a highly modified Chart of Individuals, Statistical Process Control approach. This new type of SPC system can help engineering IT management to determine whether or not a support incident is in control. Out of control support incidents can then be investigated for special causes so that corrective action may be taken. |
|
| Author(s) | June Lu, Chang Liu, Chun-Sheng Yu, James E. Yao |
|---|
| Article Title | Acceptance Of Wireless Internet Via Mobile Technology In China |
|---|
| Issue |
Volume 14, Issue 2 (2005) |
Pages |
117-130 |
|---|
| Paper Abstract |
|---|
| This study explores factors associated with the acceptance of Wireless Internet via Mobile Technology (WIMT) in China. The results indicate that the acceptance of WIMT is related to the factors of perceived usefulness, perceived ease of use, social influences, wireless trust environment, and facilitating conditions. It provides diagnostic insight into how different factors influence user intention to accept WIMT in China, and thus help business develop strategy to prompt WIMT communications and mobile commerce there. |
|
| Author(s) | Thawatchai Jitpaiboon, Sema A. Kalaian |
|---|
| Article Title | Analyzing The Effect Of Top Management Support
On Information System (IS) erformance
Across Organizations And Industries
Using Hierarchical Linear Modeling |
|---|
| Issue |
Volume 14, Issue 2 (2005) |
Pages |
131-144 |
|---|
| Paper Abstract |
|---|
| Top management support has long been conceivable as an important factor for the success of IS projects. Due to the hierarchical nature of an organization, a cross-level interaction can occur among nested levels. Thus, using inappropriate statistical analysis can cause misleading results and lost of information. This study provides two contributions to the IS research. First, Hierarchical Linear Modeling (HLM) was used to explain the cross-level interaction between organizational level and industry level. Second, unlike other studies focusing on an organizational level, this study considers top management support at the industry level and examines the mediating role of top management support between the two levels. |
|
| Author(s) | Radhika Jain |
|---|
| Article Title | Contextual Analysis of Enterprise Mobile Services Requirements |
|---|
| Issue |
Volume 14, Issue 2 (2005) |
Pages |
145-154 |
|---|
| Paper Abstract |
|---|
| This article presents a framework to classify various types of mobile services implemented in organizational settings. Based on the objectives of wireless information systems (WIS), we identify three categories viz. enterprise mobile services, enterprise-advantage mobile services, and consumer mobile services. While the last two categories of mobile services have received broader attention, there has not been much work done in analyzing the role of mobile services in the organizational settings specific to various industries. In this article, we attempt to fill this void by synthesizing the extant literature in this area. Based on the degree of user’s mobility in their organizational settings, we categorize enterprise mobile services in three subcategories. This categorization helps identify differences in the information access needs of users. We then discuss how firms belonging to various industries can benefit from mobile services and various issues that need to be addressed before embracing such services. Finally this paper concludes with identification of potential research topics. |
|
| Author(s) | Jinchang Wang |
|---|
| Article Title | Inference-Guiding for Intelligent Agents |
|---|
| Issue |
Volume 14, Issue 2 (2005) |
Pages |
93-108 |
|---|
| Paper Abstract |
|---|
| In many applications of intelligent agents, initially given facts are not sufficient to reach a decision, and more data are needed. In that case, Inference-guiding is needed to identify the missing information and lead inference to a conclusion. This paper presents a new inference-guiding strategy that selects the key pieces of missing information in such a way that the total cost of acquiring additional information for reaching a conclusion is the lowest. The computational experiments show that the new strategy is more effective and economical than the inference-guiding strategies currently available for the intelligent systems. |
|
| Author(s) | Gary F. Templeton, Mark B. Schmidt |
|---|
| Article Title | A Critical Time for Ultra-Wide Band |
|---|
| Issue |
Volume 14, Issue 3 (2005) |
Pages |
67-72 |
|---|
| Paper Abstract |
|---|
| Ultra-wideband (UWB) is a promising class of high-speed wireless communications applications that is projected to significantly change local and wide area network architectures. This article describes the technology, its probable application areas, the environmental forces that are constraining and enabling commercialization, and the prospects for short-term growth for UWB services. Commercial sale and distribution of UWB products has been approved, and widespread sale is expected by 2007. |
|
| Author(s) | Garry L. White, Jaymeen R. Shah, James R. Cook. |
|---|
| Article Title | Internet Technology in 2010:
The Issue of IPv6 Adoption in the U.S.A. |
|---|
| Issue |
Volume 14, Issue 3 (2005) |
Pages |
55-66 |
|---|
| Paper Abstract |
|---|
| Computer industry literature suggests that IPv4 Internet addresses are likely to have been depleted by the year 2010, and at least Asia and Europe will be using the new IPv6 Internet addresses. Literature also suggests that the U.S.A. is lagging behind Asia and Europe with the implementation of IPv6. Empirical data supporting the fact that the U.S.A. is lagging behind is not available in the literature. This paper presents the issues regarding IPv6, reasons why Asia and Europe are implementing IPv6, and why the U.S.A. is lagging behind. Empirical data is presented to support the literature’s suggestion that the U.S.A. is lagging behind. The consequences of this inactivity regarding the implementation of IPv6 by the U.S.A. are discussed. |
|
| Author(s) | Nancy Winniford Ashley, Timothy E. Meehan, Norman Carr |
|---|
| Article Title | UML Activity Diagram Semantics and Automated GUI Prototyping |
|---|
| Issue |
Volume 14, Issue 3 (2005) |
Pages |
43-54 |
|---|
| Paper Abstract |
|---|
| Extended Activity Semantics (XAS) is a notation which can be used with Unified Modeling Language (UML) activity diagrams to specify user interactions with a system and to automatically generate a prototype of the graphical user interface (GUI) that would be used in these interactions. XAS has been incorporated in a CASE tool, Guibot, which has been developed as a plug-in for Rational Rose, a leading UML tool. The notation and tool address a specific gap in UML – the inability to model user interaction. |
|
| Author(s) | Heinz Roland Weistroffer, Charles H. Smith |
|---|
| Article Title | A Framework for Describing and Classifying Multicriteria Portfolio Selection Problems: An Object-Oriented Approach |
|---|
| Issue |
Volume 14, Issue 3 (2005) |
Pages |
33-42 |
|---|
| Paper Abstract |
|---|
| Many decisions require not a single solution alternative, but a set or portfolio of alternatives. For example, a business generally produces not a single product, but a portfolio of products, and a project is tackled not by a single individual, but by a team of individuals. Unfortunately, the portfolio selection problem has been largely neglected in the literature. Though many specific problem environments have been discussed using heuristic, ad hoc methods, no general methodology or theory has been developed. This paper proposes an object-oriented framework to provide a theoretical foundation for future research on the portfolio selection problem. |
|
| Author(s) | Bob Travica |
|---|
| Article Title | Information View of Organization |
|---|
| Issue |
Volume 14, Issue 3 (2005) |
Pages |
1-20 |
|---|
| Paper Abstract |
|---|
| This article proposes an information view of organization that brings the information systems field closer to organization theory. Although voluminous bodies of literature have been developed within each of these disciplines and links between them do exist, their mutual informing is still insufficient. The proposed view of organization is intended to help convey results of information systems research to organizational scholars, while broadening theoretical horizons of the former. This article discusses the premises, conceptual framework, examples, and preliminary evidence of the information view of organization. |
|
| Author(s) | Pawel J. Kalczynski |
|---|
| Article Title | Time Dimension for Business News in the Knowledge Warehouse |
|---|
| Issue |
Volume 14, Issue 3 (2005) |
Pages |
21-32 |
|---|
| Paper Abstract |
|---|
| This paper proposes a data structure to support the integration of business news and data in the knowledge warehouse using the Temporal Document Retrieval Model (TDRM). Temporal document retrieval takes into account the time context expressed as temporal phrases in the document content. The maintenance and scalability of the proposed data cluster is discussed. The results of temporal document retrieval experiments based on typical and ad hoc time constraints, performed on a large corpus of business news are reported. The experiments showed that the instantaneous TDRM-based retrieval using the proposed cluster is possible with the currently available database technology and confirmed the highly constraining character of the temporal context. |
|
| Author(s) | Helen G. Zhao, Victor H.Y. Lo, Domenic Sculli |
|---|
| Article Title | Features of Born-Global Processing Plants under the Global Economy |
|---|
| Issue |
Volume 14, Issue 4 (2005) |
Pages |
73-83 |
|---|
| Paper Abstract |
|---|
| A Born-Global Processing Plant (BGPP) is the formation of a new manufacturing plant specifically for the world-wide outsourcing industry and is a unique product of the global economy. The concept of a Born-Global entity has been mainly associated with high-tech industries and high-tech products. In this paper we extend the term BGPP to cover the concept of Born-Global to mature/low-tech and labor intensive processing plants that produce many of the traditional manufactured products. Such processing plants form the backbone of Southern China’s economic development. The conventional view regards a BGPP as playing a minor role in a traditional multinational enterprise (MNE), and for this reason the role of BGPP’s in traditional MNE’s has not received any significant attention from researchers. In this paper we examine the BGPP and its related global supply chain from the viewpoint of the global economy, using case examples from mature/low-tech and labor intensive processing plants in Pearl River Delta (PRD) of Southern China. |
|
| Author(s) | Reshma Ramesh Gandecha, Christopher Atkinson, Anastasia Papazafeiropoulou, Lampros Stergioulas |
|---|
| Article Title | Machines And Machinations: The Integrated Care Record Service In The UK National Health Service |
|---|
| Issue |
Volume 14, Issue 4 (2005) |
Pages |
1-12 |
|---|
| Paper Abstract |
|---|
| This paper examines the use of Actor Network Theory (ANT) as a lens to get a better understanding of the implementation of the Integrated Care Record Service (ICRS) in the UK National Health Service (NHS). Actor Network Theory has been deployed in various environments to achieve a better understanding of the roles of not only the humans but also the artifacts that constitute, in this case, healthcare networks of services and organisations. The theory is used as a means of supporting real world interventions, providing a richer understanding of complexities involved and thereby helps management to make better decisions. This study also explores Latour’s concept of machines as machinations, whose role is to translate other actors into the network. We propose ICRS as a fruitful empirical context for the use of ANT to support decision making for actors in health care provision. Actor Network Theory (ANT) is well-suited for use in the socio-technical evaluation of IS into the ICRS project because this approach treats human and non-human actors symmetrically. This approach facilitates a more thorough examination of the ways in which information technology is enabled or restricted in social processes. |
|
| Author(s) | Asli Yagmur Akbulut, Jaideep Motwani |
|---|
| Article Title | The Road to ERP Success: Understanding End-User Perceptions |
|---|
| Issue |
Volume 14, Issue 4 (2005) |
Pages |
13-26 |
|---|
| Paper Abstract |
|---|
| Even though there is a growing body of literature that focuses on improving the success rate of enterprise resource planning (ERP) projects, there is a lack of research aimed at understanding end-users perceptions of ERP systems. Given that employee expectations and attitudes play an important role in the success of ERP projects, the purpose of this study is to gain a deeper understanding of end-user perceptions of ERP systems. In order to achieve this objective, we provide empirical evidence from two companies that have recently implemented ERP systems. We also offer strategies that could be utilized by managers, project leaders, and vendor companies to enhance user satisfaction with ERP systems. |
|
| Author(s) | David Rosenthal, Elaine Seeman, Shanan Gibson |
|---|
| Article Title | Applying Theoretical Frameworks to Explicate Physician Acceptance of Computerized Physician Order Entry (CPOE) |
|---|
| Issue |
Volume 14, Issue 4 (2005) |
Pages |
61-72 |
|---|
| Paper Abstract |
|---|
| This paper reports the findings of a pilot study undertaken to ascertain the feasibility of incorporating the Theory of Planned Behavior and the Taxonomy of Work Values into the explanation of physician technology acceptance of a new organizational technology – Computerized Physician Order Entry (CPOE). While Davis’s Technology Acceptance Model has received much empirical support, we posit that certain complexities associated with the physician population and the hospital environment warrant the inclusion of other theoretical models as a means of furthering our understanding of technology acceptance. Although preliminary in nature, this study finds support for the inclusion of both the Theory of Planned Behavior and the Taxonomy of Work Values in further research examining this complex phenomenon. |
|
| Author(s) | Richard V. McCarthy, George F. Claffey |
|---|
| Article Title | Task-Technology Fit in Data Warehousing Environments: Analyzing the Factors that Affect Utilization |
|---|
| Issue |
Volume 14, Issue 4 (2005) |
Pages |
45-60 |
|---|
| Paper Abstract |
|---|
| Enterprise data warehouses are an expensive investment in both time and resources. The promise of data warehouses is improved decision-making through user empowerment and enablement of sophisticated decision support tools. Have organizations been able to achieve this goal? Task-technology fit defines a model that suggests that for a technology to be utilized, it must meet the needs of a user and provide features that support the fit of the requirements of the task; performance impacts will result. When an organization commits the time and resources necessary to develop an enterprise data warehouse, their expectation will be a high task-technology fit. This study extends prior task-technology fit research to provide an evaluation of task-technology fit in data warehouse applications. The focus of the study is to examine the factors that contribute to the task-technology fit specifically within data warehouse environments. |
|
| Author(s) | Jen-Her Wu, Chang-tseh Hsieh, Shin-Shing Shin, Chi-Cheng Wu |
|---|
| Article Title | A Methodology For Evaluating Data And Output Misfits In Commercial Off-The-Shelf ERP Systems |
|---|
| Issue |
Volume 14, Issue 4 (2005) |
Pages |
27-44 |
|---|
| Paper Abstract |
|---|
| This paper presents a methodology based on the task-technology fit theory to identify data and output misfits in the ex-ante evaluation of an off-the shelf enterprise resources planning (ERP) package. The proposed methodology consists of two stages: output misfit analysis and data misfit analysis. The purpose of the first stage is to identify corresponding field (output misfits) and data glossary for data misfit analysis. The latter stage identifies data misfits for every corresponding activity in the business process sequence. The proposed methodology provides a systematic approach to alleviate the difficulty and complexity in identifying data and output misfits. The identification results identify where the misfits are and provide a degree of mismatch, thus providing a practical basis for ERP tool selection to reduce the risk of failure in its implementation. |
|
| Author(s) | Jiinpo Wu, Charlie Chen, Ray J. Tsai |
|---|
| Article Title | Using System Dynamics Approach to Construct A Performance Measurement Model for Pharmacy Supply Chain Management |
|---|
| Issue |
Volume 15, Issue 1 (2006) |
Pages |
67-78 |
|---|
| Paper Abstract |
|---|
| A credible performance measurement system is imperative to evaluate SCM systems effectiveness. However, commonly accepted measurements for evaluating pharmacy supply chain management (SCM) are yet to be developed. This study models the dynamic behavior of pharmacy supply chains to include managerial policies and performance measuring systems based on a well-established theoretical framework. The system dynamics methodology is adopted to simulate three scenarios: (1) demand forecasting policy, (2) market need, and (3) manufacturing errors. Simulation results lead to important policy implications of pharmacy SCM. |
|
| Author(s) | Nancy Keith, Heidi Perreault |
|---|
| Article Title | Differing Cultural Perceptions Regarding the Appropriate Use of Workplace Computer Technologies |
|---|
| Issue |
Volume 15, Issue 1 (2006) |
Pages |
19-26 |
|---|
| Paper Abstract |
|---|
| This study examined differences in perceptions of U.S. and international college students regarding appropriate use of computers. Ten common inappropriate computer-use behaviors were presented to students. Only two of the ten behaviors were identified by the students as being unacceptable. When compared by geographic region, the U.S. students rated four of the actions as being less acceptable than did the international students. Work experience had minimal influence on the students’ perceptions. The results indicate that regardless of nationality or previous work experience, students lack understanding of the appropriate use of workplace computer technologies. The results reinforce the need for corporations to establish written computer-use policies and to provide computer-use training for all employees. The corporate policy statements and training should include specific examples of what constitutes acceptable and unacceptable actions. |
|
| Author(s) | Radha Appan, Zhangxi Lin |
|---|
| Article Title | Sellers in Online Auction Markets: Introducing a Feedback-Based Classification |
|---|
| Issue |
Volume 15, Issue 1 (2006) |
Pages |
27-42 |
|---|
| Paper Abstract |
|---|
| Trading in the online consumer-to-consumer (C2C) auction market necessitates buyers and sellers to engage in transactions with anonymous counterparts. The sequence of paying first and then taking delivery introduces a great amount of risk for potential buyers. In order to assist buyers in dealing with this risk, online auction markets (OAMs) are employing reputation-scoring systems and traders can be classified in terms of their online reputation scores. A review of the literature suggests a conspicuous absence of the study on any standard classification of sellers in OAMs. Lack of such a classification hinders systematic research and theory development. Therefore, a classification of sellers, based on the total number of unique feedbacks (a surrogate measure for certainty regarding repetition of past behaviors), negative feedback rate (a surrogate measure for risk based on prior poor performance), and nature of negative feedbacks (a surrogate measure for the degree of risk), is proposed to advance our understanding of the online C2C auction markets. Toward demonstrating the classification’s systemic power, we present a propositional inventory developed from the classification and discuss how the classification accommodates current research and furthers theory building. |
|
| Author(s) | Kecheng Liu, Lily Sun |
|---|
| Article Title | Determining Information Requirements for E-Business Systems - From Activity Space to Information Space |
|---|
| Issue |
Volume 15, Issue 1 (2006) |
Pages |
1-18 |
|---|
| Paper Abstract |
|---|
| The study of information requirements for e-business systems reveals that the level of detail, granularity, format of presentation, and a broad range of information types are required for the applications. The provision of relevant information affects how e-business systems can efficiently support the business goals and processes. This paper presents an approach for determining information requirements for e-business systems (DIRES) which will allow the user to describe the core business processes, whose specification maps onto a business activity space. It further aids a configuration of information requirements into an information space. A case study of a logistics company in China demonstrates the use of DIRES techniques and assesses the validity of the research. |
|
| Author(s) | Joseph S. Mollick, John Michael Pearson |
|---|
| Article Title | Do Information Privacy Concerns Affect Students’ Feeling of Alienation? |
|---|
| Issue |
Volume 15, Issue 1 (2006) |
Pages |
79-90 |
|---|
| Paper Abstract |
|---|
| Organizations such as universities collect and use personal data about customers such as students. How do students feel about their university’s practices related to the collection and use of personal data? Using data collected via a survey of 187 students at a large U.S. university, we investigate the effects of these two privacy concerns on students’ feeling of alienation. Implications of the results are discussed in light of ethics, strategy, design, control and administration of personal information management systems. |
|
| Author(s) | Haidar M. Fraihat |
|---|
| Article Title | Theoretical And Pragmatic Framework For Outsourcing Of IT Services |
|---|
| Issue |
Volume 15, Issue 1 (2006) |
Pages |
43-66 |
|---|
| Paper Abstract |
|---|
| Since previous research in the information technology (IT) field focused on successes and failures of IT outsourcing (ITO) by organizations, this paper investigates the critical success factors (CSF) for IT outsourcing in the existing global environment. It is intended to provide assistance for the consideration of business professionals and IT managers when they make, examine or evaluate ITO decisions. Fifty four IT outsourcing CSFs were identified through an extensive literature review research. Some of the factors were utilized more frequently than others, while some CSFs have been given more importance than other by IT researchers.
A 2-part theoretical framework (conceptual and pragmatic) was developed to aid the process of ITO decision making by IT managers in the global environment. The theoretical framework was developed based on existing research focusing on information technology, information systems, ERP, and IT outsourcing research.
The conceptual CSF theoretical framework developed was based on six broad factors of concern, namely: strategic, the organisational situation, information quality, work quality, IT management scope and user requirements & satisfaction factors. A general decision making cycle consists of seven stages has been proposed. The pragmatic CSF model (framework) developed in this paper consists of critical management factors important to manage the ITO relationship effectively and attributes that affects the ITO relationships of client and vendor. At the end of the paper, measures and metrics of IT outsourcing performance were discussed with some proposed examples and tools. |
|
| Author(s) | Fang Chen, Nicholas C. Romano, Jr., Jay F. Nunamaker, Jr. |
|---|
| Article Title | A Collaborative Project Management Approach and
a Framework for Its Supporting Systems |
|---|
| Issue |
Volume 15, Issue 2 (2006) |
Pages |
1-16 |
|---|
| Paper Abstract |
|---|
| The project management (PM) paradigm has changed during the past decade due to the globalization of business and advancement of information technology (IT). Increasingly, projects involve members from different geographical locations more than at any other time in history. Traditional PM methods may be inadequate to manage distributed projects, and new information systems are needed to support distributed PM. This article provides the rationale for a collaborative PM approach to manage distributed projects and proposes a conceptual framework for the collaborative PM software development. The objective is to present a collaborative PM framework that can guide further research and development in this challenging area. |
|
| Author(s) | Arto Ojala, Nazmun Nahar |
|---|
| Article Title | Cross-border IT-support for the Management of International Subsidiary Operations: The Diffusion of Innovations-based Conceptual Model |
|---|
| Issue |
Volume 15, Issue 2 (2006) |
Pages |
75-86 |
|---|
| Paper Abstract |
|---|
| Rapid and effective internationalization has increasingly become important for high-tech companies. Establishing a foreign subsidiary can facilitate effective internationalization for a high-tech company. This study investigates how IT can provide cross-border support to manage international subsidiary operations and makes important theoretical contributions. The research results exhibit how companies can use cross-border IT-support to effectively share and utilize information from the target country environment for international subsidiary operations. This paper also introduces the diffusion of innovations-based conceptual model which deals with various factors that should be taken into account while operating a foreign subsidiary through IT support. The findings are useful for both practice and further research. |
|
| Author(s) | Randall J. Boyle, Cynthia P. Ruppel |
|---|
| Article Title | THE EFFECTS OF PERSONAL INNOVATIVENESS, PERCEIVED RISK, AND COMPUTER SELF-EFFICACY ON ONLINE PURCHASING INTENT |
|---|
| Issue |
Volume 15, Issue 2 (2006) |
Pages |
61-74 |
|---|
| Paper Abstract |
|---|
| The rapid growth of e commerce makes it important for the success of companies to understand both the factors that facilitate and are barriers to these transactions. Therefore, the purpose of this study is to investigate the relationships between perceived Internet risk, personal innovativeness and computer/web self-efficacy, and online purchases intentions as three of these factors. Results indicate that perceived Internet risk, personal innovativeness and computer/web self-efficacy are all strongly related to online purchasing intentions. There is also a strong relationship between computer self-efficacy and personal innovativeness, two of the values-compatibility variables related to intention to purchase on line.
Suggestions for future research to test the applicability of the Technology Acceptance Model and/or its extensions in the e commerce sector, as well as the antecedents of perceived usefulness in this setting, are discussed. |
|
| Author(s) | Emmanuel U. Opara, Jack T. Marchewka |
|---|
| Article Title | ENTERPRISE INTEGRATED SECURITY PLATFORM: A COMPARISON OF REMOTE ACCESS AND EXTRANET VIRTUAL PRIVATE NETWORKS |
|---|
| Issue |
Volume 15, Issue 2 (2006) |
Pages |
39-48 |
|---|
| Paper Abstract |
|---|
| The Internet has created unprecedented opportunities for both organizations and individuals. However, these opportunities also have created a double-edge sword as organizations attempt to connect trading partners, customers, and remote users while providing adequate security measures that are flexible and cost-effective. This paper explores why secured socket layer (SSL) may be better tool for secured remote access and extranets by comparing it to internet protocol security virtual private networks (IPSec-based VPNs). |
|
| Author(s) | Kelly E. Fish |
|---|
| Article Title | An Artificial Intelligence Approach to International Market Screening DSS |
|---|
| Issue |
Volume 15, Issue 2 (2006) |
Pages |
49-60 |
|---|
| Paper Abstract |
|---|
| This paper applies artificial intelligence (AI) computing, Kohonan Self-Organizing Maps (SOMs), to the problem of international market selection (IMS). Broadly speaking, IMS can be summarized to consist of three stages a) screening stage, b) identification stage and, c) selection stage. The screening stage often employs some type of grouping technique so that firms can begin to view the potential markets in terms of similarities and differences over variables of interest. The underlying purpose is to screen out or eliminate markets that do not meet certain criteria established by the firm. Statistical techniques such as cluster analysis, discriminant analysis or factor analysis have long been employed at this stage. This study uses empirical data to demonstrate how an AI approach can assist international firms in the screening process and provide them with information that is not readily available by standard statistical techniques. |
|
| Author(s) | Thawatchai Jitpaiboon, T.S. Ragu-Nathan, Mark A. Vonderembse |
|---|
| Article Title | An Empirically Derived Taxonomy of Information Systems Integration |
|---|
| Issue |
Volume 15, Issue 2 (2006) |
Pages |
17-38 |
|---|
| Paper Abstract |
|---|
| Information systems integration (ISI) represents the degree of cooperation in information system practices between business functions within a firm and between a firm and its trading partners. Although the establishment of information systems integration objective has been reported as one of the key concerns of top management because ISI enhances the firms’ competitiveness and growth, the classification of the information system practices and its managerial implications are still vaguely developed. The two objectives of this paper are: (1) to develop a taxonomy of information systems integration (ISI) called ISI-Matrix, and (2) to report managerial implications for matching each information system class with business process applications. By using a systematic research investigation approach, two ISI structures are identified: Internal ISI (IISI) and External ISI (EISI) from the responses of 220 firms. The ability to identify and understand the implications of the ISI-Matrix is of critical importance to both academic and management practitioners. |
|
| Author(s) | Che-Wei Chang, William Yu Chung Wang |
|---|
| Article Title | Grey Situation Decision-making Algorithm to Optimize Silicon Wafer Slicing |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
79-86 |
|---|
| Paper Abstract |
|---|
| The slicing of Silicon wafer is a complex manufacturing process in producing the raw materials for electronic chips and requires the efforts to effectively monitor the stability in production line and ensure the quality for the products composed of different shapes and materials. Human decision failure and other analytical errors are the most common source of management problems in such manufacturing stage. This paper presents a case regarding the silicon wafer manufacturing to examine the response to quality errors. The study has adopted the approach of grey situation decision-making algorithm for problem detection that suggests a technique to attain the quality control and reduce potential costs in production. |
|
| Author(s) | Chlotia P. Garrison, Roderick Posey |
|---|
| Article Title | COMPUTER SECURITY CHECKLIST for NON-SECURITY TECHNOLOGY PROFESSIONALS |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
87-91 |
|---|
| Paper Abstract |
|---|
| Networked computers and electronic data storage make computer security a fundamental component of a company’s survival. Security incidents can cause reputation damage, loss customers, or even liability. Companies that are unable or unwilling to hire certified security professionals often rely on non-security IT professionals for assistance. This paper provides a checklist the non-security professional can use to assist the company in the critical areas of conducting risk analysis, performing vulnerability assessments, educating employees and developing computer security policies and procedures |
|
| Author(s) | C.W. Leung, T.N. Wong, D. Sculli |
|---|
| Article Title | A Framework For Agents Conducting E-Business In A Supply Chain |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
47-66 |
|---|
| Paper Abstract |
|---|
| This paper describes the development of an agent-based framework that supports the purchasing function in supply chain management. The framework has been applied in a case situation for planned order releasing from a manufacturer’s materials requirement planning (MRP) system. The proposed framework incorporates a negotiation protocol that can effectively coordinate the negotiation process between a buyer agent and several supply agents, which may represent the manufacturer and its suppliers respectively. These agents negotiate according to their preferred strategies which aim to conclude a deal that achieves their own objectives. The implementation of the negotiation process involves considerations of the price of the materials required, past delivery performance, and the quality of materials supplied in the past. Simulation is used to explore the effectiveness of the proposed framework using an agent-based negotiation model, and the results indicate that the proposed framework can be used to improve the overall efficiency of the purchasing process. A case example is also presented to demonstrate the usefulness of the framework. |
|
| Author(s) | Pankaj Kumar Maskara, Rajesh Aggarwal, Rajesh Maskara |
|---|
| Article Title | Access to Computer Technologies at Home Improves Wages in the Marketplace |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
67-78 |
|---|
| Paper Abstract |
|---|
| This study suggests that having access to a computer and the Internet at home leads to better wages. We normally have the idea that people with higher wages have computers and Internet access at home. But with declining prices of home PCs and the increasing importance of Internet, this no longer seems to be the case. The new owners of PC today are considerably poorer and less educated than in the past. People with access to a PC and Internet at home appear to earn 8.6% more than their counterpart. This result seems to suggest that University policies requiring students seeking professional degrees like MBA to own a laptop or Home PC has merit and this policy could be extended to cover undergraduate students also. Universities could also provide dial-in-server access to their recent graduates for a specified period of time to boost their placement statistics. |
|
| Author(s) | Sharath Sasidharan, Jiming Wu, Dennis Pearce, Grover S. Kearns, Albert L. Lederer |
|---|
| Article Title | The Role of Convergence in Information Systems and Business Planning |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
1-18 |
|---|
| Paper Abstract |
|---|
| A key challenge to top management is the alignment of IS and business plans for the purpose of producing an IT-based competitive advantage. This study uses a well known communication theory to provide new insight into the impact of CEO and CIO planning participation on IS and business alignment via the convergence of views between the CEO and CIO regarding the current and future strategic impact of IT on the firm’s success. One hundred and nine matched pairs of questionnaire responses from CIOs and CEOs were collected using a postal survey. Results indicated that CIO participation in business planning predicted current convergence, and current convergence predicted the alignment of the IS plan with the business plan as well as the alignment of the business plan with the IS plan. Alignment of the IS plan with the business plan predicted key IS plan objectives whereas alignment of the business plan with the IS plan did not. Key IS plan objectives predicted the use of IT for competitive advantage.
The paper contributes by confirming that convergence plays a mediating role between the participation of the CIO in business planning and the alignment of the IS plan with the business plan. It also contributes by underscoring the impact of key IS plan objectives on the use of IT for competitive advantage. |
|
| Author(s) | Farshad Salimi, Ben Dankbaar, Reggie Davidrajuh |
|---|
| Article Title | A Comprehensive Study on the Differences in ERP Implementation between Manufacturing and Service Industry |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
19-30 |
|---|
| Paper Abstract |
|---|
| In the first part, this paper presents a review of current literatures on key critical success factors (KCSFs) and their inevitable relative links with ERP benefits, project (strategic) goals and objectives in ERP implementation; this literature review searches for the available KCSFs in two sectors: manufacturing and service industry. The second part of paper looks into the available literature on differences in manufacturing and service industry. From these differences we deduct that there are differences in ERP implementation between manufacturing and services. |
|
| Author(s) | Vikas Agrawal, Udayan Nandkeolyar, P. S. Sundararaghavan, Mesbah U. Ahmed |
|---|
| Article Title | SIMULATION MODEL AND ANALYSIS OF A DATA WAREHOUSE |
|---|
| Issue |
Volume 15, Issue 3 (2006) |
Pages |
31-46 |
|---|
| Paper Abstract |
|---|
| Data warehouses are large complex systems with many interacting nonlinear components. It is an amalgamation of many different systems and integration of such diverse elements is its primary concern. It is often difficult for a data warehouse manager to predict the performance of the system especially when demand pattern for the required data keeps changing. We have developed a simulation model using ARENA simulation package that will simulate the behavior and performance of a data warehouse system environment based on its overall design. Given such a model, a data warehouse manager can walk through various what-if scenarios and can pinpoint the areas of weaknesses in the system. This visibility could result in improved operational performance in a data warehouse. |
|
| Author(s) | Aitor Arnaiz, Christos Emmanouilidis, Benoit Iung, Erkki Jantunen |
|---|
| Article Title | Mobile Maintenance Management |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
11-22 |
|---|
| Paper Abstract |
|---|
| The paper gives a short overview of the enabling tools and technology available to the maintenance engineer in manufacturing industry, in relation to the emergence of e-maintenance practices and the introduction of mobile computing devices. An analysis of the main characteristics of the e-maintenance concepts and the associated challenges is provided, highlighting the lack of use of condition-based maintenance strategies. The potential of using ubiquitous computing in industrial maintenance practice is then examined, followed by an original vision for the adoption of mobile maintenance management solutions, which can facilitate the implementation of condition-based-maintenance. This vision is supported today by the European Integrated Project DYNAMITE 017498 (Dynamic Decisions in Maintenance). |
|
| Author(s) | Edith Galy, Jane LeMaster |
|---|
| Article Title | Organizational Learning Stages of Assimilation, Integration and Optimization
and their Relationship with User Satisfaction
of Enterprise Resource Planning Systems |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
61-76 |
|---|
| Paper Abstract |
|---|
| Literature on organizational learning suggests that various processes have to occur in order for an organization to learn. This study provides empirical evidence for measuring organizational learning in three stages: assimilation, integration and optimization. A path model of organizational learning was tested establishing the significance and magnitude of the total effect of assimilation, integration and optimization on the satisfaction level of top information executives in firms with Enterprise Resource Planning systems. The model indicates that the optimization-satisfaction path is the strongest, followed by the integration-satisfaction path. Measuring and improving the factors composing organizational learning is essential for successful implementation of complex information technology such as enterprise resource planning systems. |
|
| Author(s) | James. M. Henson |
|---|
| Article Title | Regional economic development issues within the information and communications technology (ICT) industry |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
51-60 |
|---|
| Paper Abstract |
|---|
| This exploratory research was initiated to develop a computer-based interview tool that would help determine the factors that companies in the information and communications technology (ICT) industry consider a problem in regards to the economic environment within a local study region. Topics included the labor market and community issues, including costs of doing business and quality-of-life questions. A computer-based process was employed in telephone interviews to solicit and record responses from executives in ICT-related companies for the 197 cases that are included in this study. Descriptive data are presented along with a first-order and a second-order factor analysis. |
|
| Author(s) | June Wei, Brian Peach |
|---|
| Article Title | Development of a Risk Assessment Model for Global Information Technology Outsourcing |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
35-50 |
|---|
| Paper Abstract |
|---|
| Global Information Technology (IT) outsourcing has been recognized to have important potential benefits. However, researchers and practitioners also recognize potential risks involved in global IT outsourcing, which sometimes lead to undesirable consequences. This paper develops a model to assess risks in global IT outsourcing. Specifically, this paper begins by identifying global IT outsourcing risk factors by considering the national infrastructure, organizational infrastructure, and project environment. Second, a Global IT Outsourcing (GITO) engagement model for risk assessment is developed to logically link all these risk factors together. Third, one quantifiable approach based on a relative-weighted assessment model is presented to demonstrate how the risks in the GITO engagement model can actually be measured and assessed. Such an overall measurement of global IT outsourcing risks establishes a reference point for assessing global IT project outsourcing risks, and will assist managers to enhance global IT outsourcing’s effectiveness and realize its vast potential. This paper will also benefit high-level decision makers including executives, policy planners, and managers working on decisions regarding global IT outsourcing, such as decisions on selecting an outsourcee country with a lower level of risk. |
|
| Author(s) | Christie Pitzer, Chang Liu, Jack T. Marchewka |
|---|
| Article Title | The I_CARRE Methodology: An Organized Approach to Selecting Web Design Software for Nonprofits |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
23-34 |
|---|
| Paper Abstract |
|---|
| Choosing Web content management software from the myriad of choices available can be a critical decision any organization. However, this decision becomes an even greater concern for nonprofit organizations with limited IT resources, technical skills, and financial resources. In this paper, a methodology is introduced that describes a step-by-step approach to selecting Web design software for organizations with extremely limited resources. The proposed I_CARRE methodology was developed using an action research approach and introduces several fundamental project management concepts, as well as some widely available tools. The objective of the I_CARRE methodology is to provide a non-technical, common sense approach that requires only a basic understanding of the Internet and familiarity with personal computing terminology in order to be applied successfully. Moreover, a case study of a nonprofit organization provides an in-depth look at how the methodology was used to provide organizational value. |
|
| Author(s) | Jayantha P. Liyanage, Eirik Bjerkebaek |
|---|
| Article Title | Use of advanced technologies and information solutions for North Sea offshore assets: Ambitious changes and Socio-technical dimensions |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
1-10 |
|---|
| Paper Abstract |
|---|
| The use of various forms of advanced technologies and information solutions are in common place to manage industrial assets today. This is widely seen as the way forward in various industrial sectors owing to range of commercial benefits offered by new technologies and its importance to gain competitive advantage. The objective of this paper is to describe such an ongoing major technology-dependent re-engineering process termed Integrated eOperations in oil and gas exploration and production business in North Sea since 2004-2005, and to highlight the nature of ambitious techno-managerial changes and its critical socio-technical dimensions. The change process focuses on a new development path based on 24/7 online real-time operations, with direct implications on organizational forms and managerial tasks. Given the nature and the scale of ongoing change processes, there are emerging concerns that increasing complexities, ill-defined interfaces can easily lead to serious vulnerabilities and major risks. To avoid such undesirable circumstances, that will surely have long-term commercial repercussions, a holistic socio-technical consideration and early measures to ensure fully-functional and fail-safe system are absolutely necessary. |
|
| Author(s) | Mohsen Attaran |
|---|
| Article Title | THE COMING AGE OF RFID REVOLUTION |
|---|
| Issue |
Volume 15, Issue 4 (2006) |
Pages |
77-88 |
|---|
| Paper Abstract |
|---|
| Radio Frequency Identification, or RFID, has been around for decades and is being used in manufacturing to complement established barcodes for the past 25 years. Recently, many companies are embracing RFID as a competitive weapon that can improve their efficiencies, and provide significant business benefits. Despite many useful applications, the technology's potential has yet to be fully realized. The aim of this paper is to provide an overview of contemporary RFID systems, highlight its promises as well as its pitfalls, identify the implementation challenges and key business drivers, survey its application in various industries, and speculate about where this technology is headed. |
|
| Author(s) | Joseph O. Chan |
|---|
| Article Title | A Predictive Analytic Model for Value Chain Management |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
31-42 |
|---|
| Paper Abstract |
|---|
| Value chain management has gone through various stages of automation, integration and optimization in the past decades. While an optimization model for value chain deals with business scenarios under known circumstances, a predictive value chain model deals with probable circumstances in the future. Predictive analytics is succeeding optimization in the evolution of technologies supporting value chain management. This paper proposes a forward looking value creation model that combines the important concepts of value chain management and predictive analytics. An enterprise model for value chain predictive analytics that facilitates the convergence of information, operations and analytics is presented. |
|
| Author(s) | Scott Magruder, Stanley X. Lewis, Jr., Eddy J. Burks |
|---|
| Article Title | MORE SECURE PASSWORDS |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
87-96 |
|---|
| Paper Abstract |
|---|
| Passwords are often the first line of defense against hackers trying to logon to a user’s account. Due to this, the password that a user selects for protection of their account is critical. These passwords must be “good” passwords that are not easily cracked. However, how does the network administrator enforce this? A simple change to the login process can make the passwords chosen by users much more secure. A description of this simple process is given in this paper. The normal login process is described. A description of the how hackers attempt to crack passwords is given. The simple change in the login process that makes passwords more secure is described next. Finally, conclusions are stated. |
|
| Author(s) | Charmayne Cullom, Tod Sedbrook |
|---|
| Article Title | CAPTURING and SHAPING SHIFTING REQUIREMENTS USING XML and XSLT: A FIELD STUDY |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
73-86 |
|---|
| Paper Abstract |
|---|
| This paper explores Extensible Mark-up Language (XML) and Extensible Stylesheet Language Transformations (XSLT) for authoring, presenting and managing system requirements. A field study is presented that explores the influence of XML schema and XSLT rendering and modeling templates on stakeholder communications. The study is of an e-commerce project where an evolving business model and changing partnerships forced the requirements team to continually adapt XML and XSLT tools to capture requirements.
Coding procedures categorized resulting repositories of XML documents, XML schema, XSLT templates, stakeholder interviews, field notes, e-mails, and business documents. Qualitative techniques are applied to derive a model summarizing the influence of XML schema, and XSLT rendering and modeling templates. Implications for researchers and practitioners are discussed, including how XML tools support stakeholders by customizing presentations, assisting negotiations and enhancing traceability. |
|
| Author(s) | Susan K. Lippert, Paul Michael Swiercz |
|---|
| Article Title | Personal Data Collection via the Internet:
The Role of Privacy Sensitivity and Technology Trust |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
17-30 |
|---|
| Paper Abstract |
|---|
| Policy makers and researchers from a wide range of perspectives have expressed concern about the interplay between privacy rights and information exchanges via the Internet. Of particular interest has been the challenge of protecting sensitive personal information. In this paper, we assert that user willingness to share sensitive data is an area of critical concern and requires additional investigation. In an effort to enrich the dialogue on the question of voluntary sharing of sensitive personal data via the Internet, we present a model showcasing the relationship between personal data sharing, privacy sensitivity, and technology trust and discuss how organizations can apply these insights. |
|
| Author(s) | Jim Nindel-Edwards, Gerhard Steinke |
|---|
| Article Title | The Development of a Thorough Test Plan in the Analysis Phase leading to more Successful Software Development Projects |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
65-72 |
|---|
| Paper Abstract |
|---|
| A critical problem in many software development projects is missing some important requirements until late in the development life cycle. Building a thorough test plan very early in the product development cycle has the potential for early discovery of missing requirements with attendant reduction in project costs and schedule improvement. Key to the success of this approach is the understanding that mature tests often go beyond the documented requirements for applications and into exploring the boundaries of the application domain where missing requirements are often uncovered. In addition, the test methodology of looking at features from multiple users’ perspectives and less common use cases, shed light on misinterpreted and/or misunderstood requirements. |
|
| Author(s) | Tapati Bandopadhyay, Pradeep Kumar |
|---|
| Article Title | A NEW APPROACH FOR EVALUATING THE ORDER FULFILLMENT PROCESS OPTIONS OF B2C HORIZONTAL PORTALS USING DEA (DATA ENVELOPMENT ANALYSIS) |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
1-16 |
|---|
| Paper Abstract |
|---|
| By using the traditional statistical or operations research methods for deciding the product-delivery logistics, the portal companies are not using their competitive advantages on being more e-enabled, informed and computationally able than their traditional counterparts. In this paper, we show some typical characteristics of the portals like their handling of a huge range of goods in terms of transactional values or volumes. Subsequently, we have identified three types of generic product-delivery logistics of the portals with various intermediate entities or trading partners. Then, a completely different approach using an extreme point method rather than the traditional central-tendency-based statistical methods has been suggested. |
|
| Author(s) | Chung-Shing Lee, Kuei-Hsien Niu, Jonathan C. Ho |
|---|
| Article Title | ANALYSIS OF COMPETITIVE AND COOPERATIVE TECHNOLOGY STRATEGIES OF ELECTRONICS FIRMS IN THE GREATER CHINA REGION |
|---|
| Issue |
Volume 16, Issue 1 (2007) |
Pages |
43-64 |
|---|
| Paper Abstract |
|---|
| This paper integrates several theoretical perspectives to discuss the attributes of successful implementing strategic alliances and supply chain management strategies in high-technology industries. A multiple-case study of Taiwanese and Chinese electronics industries is presented to demonstrate how and why different firms apply different technology strategies in alliances and supply chain formations. Due to intense global competition, technological integration, and product life-cycle time compression, Taiwanese and Chinese high-technology firms are suggested to formulate and implement a coherent technology strategy to enhance their global competitiveness. By applying an integrated framework based on major theoretical perspectives studying the formulation and implementation of competitive and cooperative strategies, the results of this multiple-case study concludes that six closely related strategies, i.e., supply chain positioning, operation efficiency, strategic motives, resource complementarity, organizational learning and capabilities, and strategic flexibility, can be employed by business executives in formulating alliances and supply chain strategies. The research findings serve as an illustration of the multi-dimensionality and complexity of alliance strategies. The framework also provides a useful start to better understanding the dynamic nature of formulating competitive and cooperative technology strategies and to facilitate the effective evaluation of the conditions under these strategies might achieve optimal results. |
|
| Author(s) | Yangil Park, Jengchung V. Chen |
|---|
| Article Title | IN SEARCH OF FACTORS TO ONLINE GAME ADDICTION AND ITS IMPLICATIONS |
|---|
| Issue |
Volume 16, Issue 2 (2007) |
Pages |
73-79 |
|---|
| Paper Abstract |
|---|
| Research has explored online users who are hooked on Internet applications such as chat rooms, web surfing, and interactive games. Online game addiction is one of the problems arisen from the use of the Internet. This study is motivated by a causal connection found from previous research of computer game addiction. The study describes two typical types of online games and looks further into the causes of the addiction by using two main theories. We also propose research hypotheses and discuss possible implications of online game addiction. |
|
| Author(s) | Joseph A. Cazier |
|---|
| Article Title | A Framework and Guide for Understanding the
Creation of Consumer Trust |
|---|
| Issue |
Volume 16, Issue 2 (2007) |
Pages |
45-56 |
|---|
| Paper Abstract |
|---|
| This paper develops a framework and model for building trust by combining research on the creation of trust with the dimensions of trust: ability, benevolence and integrity. By combining these dimensions in a matrix with the types of trust production based on characteristics, process and institutions, the paper develops a robust 3 x 3 matrix with which to categorize and understand trust production. The framework is developed and analyzed in the light of literature on consumer trust. This framework can help researchers, practitioners and consumers understand trust creation and assist businesses in developing a comprehensive strategy for managing trust. |
|
| Author(s) | Stephen R. Rosenkranz, Michael E. Busing, Faye P. Teer, Karen A. Forcht |
|---|
| Article Title | THE ROLE OF QUANTITATIVE ANALYSIS IN THE INFORMATION SECURITY SYSTEMS DEVELOPMENT LIFECYCLE |
|---|
| Issue |
Volume 16, Issue 2 (2007) |
Pages |
15-26 |
|---|
| Paper Abstract |
|---|
| Today’s numerous Quantitative Analysis (QA) tools have been successfully utilized to solve business problems in diverse applications. However, the application of QA tools in solving information security problems has been sparse. Devising the means and ways to use QA tools in resolving industry-wide security problems has the potential to yield enormous global economic benefit.
The purpose of this paper is to explore the use of QA tools as a means of improving the processes involved in the Information Security Systems Development Lifecycle (SecSDL). Information security professionals use the SecSDL as a guide for formulating a comprehensive information security program. The paper examines the fit between QA tools and the processes of the SecSDL. A case application illustrates an example of QA tools applied specifically to risk assessment in the SecSDL. |
|
| Author(s) | Gerald V. Post, Albert Kagan |
|---|
| Article Title | IMPROVING THE JUDICIAL SYSTEM TO HANDLE COMPUTER CRIME |
|---|
| Issue |
Volume 16, Issue 2 (2007) |
Pages |
1-14 |
|---|
| Paper Abstract |
|---|
| This paper asked professionals in the legal system to evaluate the current state and effectiveness of laws to identify and deter computer crime. Responses were evaluated with a formal structural equation model. The results generally show that legal professionals believe potential jurors have minimal knowledge of computer crime issues. More importantly, they also believe that judges have little knowledge or experience. A similar lack of knowledge by defense attorneys indicates that it could be difficult for a person accused of computer related infractions to find adequate representation. On the other hand, more experienced participants do not believe computer laws present an effective deterrent to computer crime. The bottom line is that all levels of the legal profession will need more education and training in aspects of computer security laws. |
|
| Author(s) | Ganesh D. Bhatt, Jatinder N. D. Gupta, Sushil K. Sharma |
|---|
| Article Title | INTEGRATING IT-ENABLED SOCIAL NETWORKS WITH TRANSACTION COST ECONOMICS AND THE RESOURCE BASED VIEW OF THE FIRM |
|---|
| Issue |
Volume 16, Issue 2 (2007) |
Pages |
27-44 |
|---|
| Paper Abstract |
|---|
| Prior research has mostly focused on transaction cost economics (TCE) to interpret the effect of information systems (IS) on organizational governance structures. A TCE based approach predicts that information technology (IT) will lead to increased use of electronic markets to coordinate economic transactions from electronic hierarchies. However, there is contradictory evidence in the literature regarding the rise and importance of cooperative relationships, joint ventures, and value-added partnerships integrated through information systems. To reconcile these contradictions, this paper analyzes the effect of IT on governance structures based on the TCE, social network theory, and the resource based view (RBV) of the firm. The most important aspect of this paper is that instead of overemphasizing the economic perspective, as has been done in prior IS research, it pays equal attention to economic, social, and knowledge perspectives of the firm. By considering variables such as product demand uncertainty, human specificity, task complexity, and frequency of interaction, the effect of IT on governance structure has been analyzed. In this paper, we suggest that, in knowledge intensive companies, a greater degree of outsourcing will take place, not through markets as hypothesized by earlier researchers, but through an increasing number of social networks. This differentiation can not be understood in simple economic terms because social networks are not based on contracts. Therefore, we suggest that the integration of IT-enabled social networks with the TCE and RBV of the firm leads to a better understanding and improvement of decision-making and corporate governance structures in knowledge intensive firms. |
|
| Author(s) | Jack T. Marchewka |
|---|
| Article Title | AN APPLICATION OF THE DEMING MANAGEMENT METHOD FOR INFORMATION TECHNOLOGY PROJECTS |
|---|
| Issue |
Volume 16, Issue 2 (2007) |
Pages |
57-72 |
|---|
| Paper Abstract |
|---|
| Although the ideas and teachings of W. Edwards Deming have been implemented in organizations world-wide for over the past 50 years, only three studies have empirically tested a theoretical model grounded in the Deming Management Method. These studies focused on the manufacturing and services area. Today, quality management continues to be an area of interest both in project management and software engineering. The focus of this study is to test the Deming Management Method in information technology (IT) projects. A survey of 63 IT professionals provides empirical support for the Deming Management Method and its application to IT projects. A correlation analysis of the hypothesized relationships were all found to be positively and significantly related. Subsequently, it appears that there is strong support for applying the teachings and ideas of W. Edwards Deming to IT project quality management. While the correlation analysis provides support for the Deming Management Method, a descriptive statistical analysis provides some insight into how many of Deming’s ideas and teachings are being applied explicitly or implicitly in the development of information systems. |
|
| Author(s) | Sumanth Yenduri, Louise Perkins, Md. Sarder |
|---|
| Article Title | An Analysis of Programming Language “D” |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
87-92 |
|---|
| Paper Abstract |
|---|
| C and its derivatives have been some of the dominant higher-level languages used, and the maturity has stemmed several newer languages that, while still relatively young, possess the strength of decades of trials and experimentation with programming concepts. While C++ was a major step in the advancement from procedural to object-oriented programming (with a backbone of C), several problems existed that prompted the development of new languages. This paper focuses on one such language: D. D was designed as a potential successor to C++, supporting most features of C++’s class design and modifications intended to ease common program development obstacles. This paper compares and contrasts the features of D against C and some of its derivatives. |
|
| Author(s) | Yi Liu, Gerald Adkins, Jenq-Foung Yao, Gita Williams |
|---|
| Article Title | DISCOVERING SOFTWARE RELIABILITY PATTERNS BASED ON MULTIPLE SOFTWARE PROJECTS |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
77-86 |
|---|
| Paper Abstract |
|---|
| Discovering patterns that indicate software reliability provides valuable information to software project managers. Software Quality Classification (SQC) modeling is a methodology that can be used to discover reliability patterns of large software projects. However, the patterns found by SQC modeling may not be accurate and robust owing to insufficient information used in the training process. This study compares two genetic programming-based SQC models using different volumes of data. These data were extracted from seven different NASA software projects. The results demonstrate that combining data from different projects can produce more accurate and reliable patterns. |
|
| Author(s) | Pruthikrai Mahatanankoon, Tim Klaus, H. Joseph Wen |
|---|
| Article Title | An Examination of Internet Effectiveness for Non-work Activities |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
23-34 |
|---|
| Paper Abstract |
|---|
| The Internet is frequently used for non-work activities. When used for these purposes, the effectiveness of the Internet in accomplishing these leisure activities becomes an important consideration. Research literature has remained relatively silent in regards to the examination of accomplishing non-work tasks through the Internet. This study uses Davis’ Technology Acceptance Model (TAM) as a basis to predict different types of common user web activities—entertainment, communicating, and information searching. Using Structured Equation Modeling, this paper examines the effectiveness of the Internet in accomplishing non-work activities. In this study, the overall analysis of the survey data suggests that perceived ease of use and perceived usefulness predict all three types of Internet activities. The findings of this study suggest a refinement for constructs in web usage studies and contribute to the expanding of TAM to predict perceived effectiveness of Internet usage. |
|
| Author(s) | Gerald V. Post, John F. Pfaff |
|---|
| Article Title | Internet Entrepreneurship and Economic Growth |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
35-44 |
|---|
| Paper Abstract |
|---|
| This paper looks at national attempts to promote economic growth through the Internet.
Growth can be driven through service exports or internally through increased service transactions and fostering entrepreneurship. India is often held as an example of service exports, but economic statistics show that India might not be a good example for other nations because net service trade is negative and wages have been economically distorted. Ultimately, developing nations need to find internal growth models. Internal growth could be driven though increased consumption due to improved information, or increased investment expenditures from infrastructure investments. |
|
| Author(s) | Shaoyi He, Jake Zhu |
|---|
| Article Title | Corporate Blogs of 40 Fortune 500 Companies:
Distribution, Categorization and Characteristics |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
45-58 |
|---|
| Paper Abstract |
|---|
| This paper studies corporate blogs as virtual communities, focusing on the distribution, categorization and characteristics of 40 Fortune 500 Companies’ blogs. Firstly, the 40 corporate blogs were classified by industries to see which industries are active advocates of corporate blogs. Secondly, the 40 corporate blogs were first grouped in direct competitor clusters and then categorized into four types of virtual communities: 1) Community of interest, 2) Goal-oriented community of interest, 3) Learner’s community, and 4) Community of practice. Thirdly, eight common elements were identified and compared for each of the 40 corporate blogs to find out their major characteristics. Finally, the implications of this study and future research directions were outlined in the conclusion. |
|
| Author(s) | Bih-Ru Lea, Wen-Bin Yu, Prashanth Kannan |
|---|
| Article Title | SOCIAL NETWORK ENHANCED DIGITAL CITY MANAGEMENT AND INNOVATION SUCCESS: A PROTOTYPE DESIGN |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
1-22 |
|---|
| Paper Abstract |
|---|
| Innovation is the process by which knowledge is transformed into products and services which in turn fuels economic development to create wealth and generates improvements in the standard of living. With the advance of technology, social networks that play a fundamental role as a medium for the spread of information, ideas, and influence among its members have taken a form of digital city to offer a range of online services, including access to social environments, community services, and e-commerce to its infohabitants. This study investigates how social network theories can be used to design and manage a web-based digital city that connects entrepreneurs to influential factors of innovation (e.g., supply factor, demand factor, industrial support activities, business strategies and structures) and consequently enhances the innovation process. A conceptual entity-relationship diagram is proposed; design principles and an implementation prototype are discussed and presented. |
|
| Author(s) | Charles R. Johnston, David C. Wierschem |
|---|
| Article Title | Project Management Practices in the Information Technology Departments of Various Size Institutions of Higher Education |
|---|
| Issue |
Volume 16, Issue 3 (2007) |
Pages |
59-76 |
|---|
| Paper Abstract |
|---|
| The demand for information technology at institutions of higher education is increasing at a rapid pace. It is fueled by student, faculty, and administrative needs. This paper examines project management practices at these institutions with respect to the sizes of the institutions. Survey results indicate an emphasis on operational concerns at small and medium size institutions when selecting IT projects. The prominence of the role of project manager and adoption of formal PM tools/techniques by IT departments generally increase with the sizes of the institutions. The importance of having a project plan is recognized by all sizes of institutions of higher education. |
|
| Author(s) | Manuj Darbari, Sanjay Medhavi, Abhay Kumar Srivastava |
|---|
| Article Title | APPLICATION OF UML FOR MODELING URBAN TRAFFIC SYSTEM USING PRODUCER CONSUMER THEORY TO GENERATE PROCESS ALGEBRA MODEL |
|---|
| Issue |
Volume 16, Issue 4 (2007) |
Pages |
75-81 |
|---|
| Paper Abstract |
|---|
| UML is nowdays widely used as an industry standard for modeling any system. In this paper will be dealing with simple UMl diagrams and show that low it can be transformed into process algebra models specially designated to model urban traffic systems. |
|
| Author(s) | Malini Krishnamurthi |
|---|
| Article Title | IMPROVING CREDIT CARD OPERATIONS WITH DATA MINING TECHNIQUES |
|---|
| Issue |
Volume 16, Issue 4 (2007) |
Pages |
43-60 |
|---|
| Paper Abstract |
|---|
| Consumer credit is ubiquitous and lending poses credit risk – the risk of economic loss due to the failure of a borrower to repay according to the terms of his or her contract with the lender. And so, managing credit risk entails estimating the potential ability of borrowers to repay their debts. Researchers have sought to identify factors that contribute to consumer risk, by using quantitative models. However, the presence of data mining techniques to identify credit risk cannot be ignored. There is a paucity of research to demonstrate the use of data mining techniques in this context, and such studies could be instructive to practitioners and academicians. This study fills that void. Using a data mining tool, this study shows that consumers can be segmented by their characteristics such as education, income, years on the job, and payment habits. The study showed that the rich were highly educated and always paid in full. Delinquency experiences were more frequent in the lower income segments. Knowledge about the risk of delinquency can be useful for lenders to price for credit risk and therefore to expand the reach of credit to consumers without having to compromise on profitability. |
|
| Author(s) | Ioanna Stoili, Anastasios A. Economides |
|---|
| Article Title | STRATEGIC ALLIANCES IN GREEK MOBILE TELEPHONY |
|---|
| Issue |
Volume 16, Issue 4 (2007) |
Pages |
23-42 |
|---|
| Paper Abstract |
|---|
| The mobile telephony market is a very competitive market. Mobile telephony companies try to expand by forming strategic alliances with companies from various industries. The objective of this paper is to analyze the motives, the actions and the results of the collaborations and alliances of two Greek mobile telephony companies (Cosmote and Vodafone Hellas). In addition, this paper illustrates examples of how the technology change and the technological convergence (Internet, computers, and mobile telephony) affected and activated the proliferation of these alliances. The entry of I-mode and Vodafone Live! in the Greek market caused an increase in the number of alliances especially with content aggregators and media companies. |
|
| Author(s) | Princely Ifinedo |
|---|
| Article Title | Comparing the Prioritization of ERP System Effectiveness Measures by Organizational Actors: A Focus on IT Professionals and Business Managers |
|---|
| Issue |
Volume 16, Issue 4 (2007) |
Pages |
9-22 |
|---|
| Paper Abstract |
|---|
| Modern organizations adopt Enterprise Resource Planning systems (ERP) to integrate their organizational data resources into unified systems. Researchers tend to concentrate on ERP implementation issues with only a handful studying ERP system effectiveness or success in adopting organizations. In fact, none has studied how key organizational actors prioritize or rank relevant measures or items related to the effectiveness of such systems. This study is designed to fill this gap in research as it aims at investigating how two organizational stakeholder groups, i.e. information technology (IT) professionals and business managers prioritize relevant measures related to ERP systems effectiveness. Using surveys in two European countries with a good record of ERP adoption, the study collected data from 66 respondents in 44 diverse, private, industrial organizations. Prior literature suggests that differences exist between the two organizational groups regarding how each perceives organizational-IT issues. However, this study’s findings showed that no significant statistical differences exist between the two groups on the all the measures operationalized for ERP effectiveness assessment with the exception of one dimension: the Vendor/Consultant Quality. The implications of the finding for both practice and research are discussed. |
|
| Author(s) | Jaime Campos, Erkki Jantunen, Om Prakash |
|---|
| Article Title | DEVELOPMENT OF A MAINTENANCE SYSTEM BASED ON WEB AND MOBILE TECHNOLOGIES |
|---|
| Issue |
Volume 16, Issue 4 (2007) |
Pages |
1-8 |
|---|
| Paper Abstract |
|---|
| The paper reports the development of an e-monitoring and maintenance system based on web technology and mobile device, PDA. Rarity of experts led to the application of artificial intelligence and later, distributed artificial intelligence for condition monitoring and diagnosis of machine condition. Recently, web technology along with wireless communication is emerging as a potent tool in maintenance. It facilitates obtaining of the desired information by the relevant personnel at any time wherever he may be. The paper first describes the web and mobile architecture that formed the basis of the system and ICT tools used to communicate among the different layers in the architecture/system and its various client machines. It is followed by the demonstration of the use of the system with a faulty bearing simulated signal. A mobile emulator was used to perfect the system for different requirements and the same was then tested on the PDA. |
|
| Author(s) | Seungjae Shin, Jack E. Tucci |
|---|
| Article Title | INTERNET INDUSTRY COMPETITION DYNAMICS: PEERING LIMITATIONS, EXPOSURE, AND COUNTER STRATEGIES |
|---|
| Issue |
Volume 16, Issue 4 (2007) |
Pages |
61-74 |
|---|
| Paper Abstract |
|---|
| The Internet industry is vertically integrated with Internet Backbone Providers (IBPs) and Internet Service Providers (ISPs.) Although there are many ISPs and IBPs in each stream, both markets are considered independent oligopolies in that there are a few dominant competitors in each market. It is generally accepted that the Internet industry structure has evolved into a four-tier hierarchical structure. The synergistic and codependent nature of the Internet industry is the key element in understanding the competitive environment in which both IBP’s and ISP’s cooperate. Peering is an efficient way to exchange traffic freely within the access tier, nevertheless competitive constraints limit within tier exchanges. This paper combines the value chain model, competitive force model and a game model to illustrate the interconnection competitive perspective between IBP and ISPs and demonstrate why peering is difficult in the local access market. |
|
| Author(s) | Lei-da Chen, Ravi Nath |
|---|
| Article Title | Determinants of Mobile Payments: An Empirical Analysis |
|---|
| Issue |
Volume 17, Issue 1 (2008) |
Pages |
9-20 |
|---|
| Paper Abstract |
|---|
| Success of mobile commerce hinges on the availability of methods of payment that are secure, ubiquitously available, globally accepted, and easy-to-use. Mobile payment (mPayment) entails making payments using mobile devices such as wireless handsets, personal digital assistants, and other radio frequency (RF) and near field communication (NFC) devices. While mPayment is still in its infancy, its acceptance is likely to increase considerably in the coming years. In the United States, the acceptance of mPayment lags behind that of Europe and Asia. In the U.S, many experts believe that the next step in mPayment evolution is the development of a single-device and ubiquitous mPayment solution that offers consumers speed and convenience in both online and point-of-sale transactions. This paper identifies factors that influence consumer mPayment adoption in the United States using data gathered from 299 consumers. Further, the paper examines the relationships between adoption enabling factors and users’ demographic and digital lifestyle traits. |
|
| Author(s) | Michael L. Gibson, Mari W. Buche, Jerry J. Waite |
|---|
| Article Title | Technology Support for the Classroom: Technology Alternatives to the Traditional Classroom |
|---|
| Issue |
Volume 17, Issue 1 (2008) |
Pages |
55-74 |
|---|
| Paper Abstract |
|---|
| As technology continues to advance, instructors in higher education are able to enhance course instruction. Course support tools can be customized to meet the needs of the instructor, including file sharing, grade tracking, communicating, and making announcements. Blended learning advances course enhancements to include integrated solutions such as links to electronic textbooks and assignments. The most advanced use of technology for educational purposes is found in the distance learning format. This paper describes various uses of technology to support classroom instruction. Examples are provided. |
|
| Author(s) | Shin-Yuan Hung, King-Zoo Tang, Tsan-Chuan Shu |
|---|
| Article Title | EXPANDING GROUP SUPPORT SYSTEM CAPABILITIES
FROM THE KNOWLEDGE MANAGEMENT PERSPECTIVE |
|---|
| Issue |
Volume 17, Issue 1 (2008) |
Pages |
21-42 |
|---|
| Paper Abstract |
|---|
| A group support system (GSS) is a computer-based system that enables people in different places to discuss and make decisions on connected computers. Expanding GSS capabilities from the knowledge management perspective is believed to significantly improve the performance and satisfaction of group meetings. This study develops the organizational knowledge management process, proposed by Alavi and Leidner (2001), to expand the capabilities of a GSS. Additionally, a prototype system has been implemented. Finally, an experiment is conducted to evaluate the system and demonstrate its applicability and usability.
Experimental results indicate that users perceive a web-based GSS with knowledge management capabilities to be more helpful and more satisfying than a conventional GSS. They also perceived that using a web-based GSS with knowledge management capabilities can improve the decision quality. |
|
| Author(s) | Yue “Jeff” Zhang, Zhiyang Lin, Quan Lin, Chang-tseh Hsieh |
|---|
| Article Title | THE READINESS FOR AND CURRENT STATUS OF E-GOVERENMENT IN CHINA |
|---|
| Issue |
Volume 17, Issue 1 (2008) |
Pages |
75-84 |
|---|
| Paper Abstract |
|---|
| E-government is important for China’s economic and social development. A measurement is developed and applied to assess the readiness of local Chinese governments for e-government. E-government development status of local Chinese governments is assessed through evaluation of their websites. Relationships between e-government readiness and the actual progress on e-government are discussed. |
|
| Author(s) | Farshad Salimi, Ben Dankbaar |
|---|
| Article Title | Strategic Approaches to ERP Implementation |
|---|
| Issue |
Volume 17, Issue 1 (2008) |
Pages |
1-8 |
|---|
| Paper Abstract |
|---|
| Strategic reasoning behind ERP triggers a specific path to ERP implementation. In this article we present a simple typology of ERP implementation approaches based on literature review and an empirical research for both manufacturing and services. We distinguish between bottom-up and top-down approaches and between process-oriented and technology-oriented approaches and we discuss the differences between the four resulting types of implementation approaches. |
|
| Author(s) | Debbie Tesch, Lewis R. Ireland, Julie Yu-Chih Liu |
|---|
| Article Title | PROJECT MANAGEMENT: IS/IT RESEARCH CHALLENGES |
|---|
| Issue |
Volume 17, Issue 1 (2008) |
Pages |
43-54 |
|---|
| Paper Abstract |
|---|
| A major challenge in Information Systems and Information Technology is to improve the ability to conceptualize, design, develop and deliver information systems that meet customer requirements. Project management is often adopted to create solutions that work and meet customer needs. The principles of project management as defined by the Project Management Institute, can improve project success rates. Researchers in the project management need to help practitioners understanding the impact of different principles on the success of IS development. This study undertakes a survey of project management experts on the state of practice and research to examine the need for improving project management, and suggest areas that can be improved. Research may be the most effective means of defining opportunities for enhancing project success rates by tapping the wealth of literature and complementing it with the expertise of project management practitioners. |
|
| Author(s) | Kee-Sook Lim, Jeen-Su Lim, John H. Heinrichs |
|---|
| Article Title | VALIDATING THE END-USER COMPUTING SATISFACTION INSTRUMENT: A CONFIRMATORY FACTOR ANALYSIS APPROACH USING INTERNATIONAL DATA |
|---|
| Issue |
Volume 17, Issue 2 (2008) |
Pages |
153-165 |
|---|
| Paper Abstract |
|---|
| This study evaluates the construct validity of an end-user computing satisfaction scale in the context of the Korean culture. The structure and dimensionality, reliability and validity of an end-user computing satisfaction (EUCS) instrument were cross-validated using data obtained from 108 managers of Korean firms in the context of the end-user satisfaction with their office information system. The results of this study are generally consistent with previous findings regarding the measurement property of this instrument. However, Korean data also supports the five correlated first-order factors model. Managerial and research implications of the identified results are discussed. |
|
| Author(s) | Gerald E. Evans, Clyde Neu |
|---|
| Article Title | The Use of Strategic Forces to Understand Competitive Advantages Provided by Information Technology |
|---|
| Issue |
Volume 17, Issue 2 (2008) |
Pages |
137-152 |
|---|
| Paper Abstract |
|---|
| Porter’s Five Forces model of business strategy is foundational to understanding strategic forces and the role of information technology in the larger strategic framework of an organization. The authors describe how information technology changes the strength and/or influence of the competitive forces in Porter’s model. Furthermore, understanding how specific technologies potentially change specific forces within Porter’s model is the foundation of IT strategy. This theoretical framework of strategic alignment is developed through cases demonstrating how specific technologies change the strategic forces within specific industries and how organizations should take advantage of these changing forces. Empirical evidence for the validity of this approach is established through interviews in 136 businesses. Results indicate the utility of Porter’s model as applied to strategic information technology was affirmed. Specific findings revealed how current technologies are impacting the competitive landscape. |
|
| Author(s) | Mark E. McMurtrey, Ronald E. McGaughey, James R. Downey |
|---|
| Article Title | SENIORS AND INFORMATION TECHNOLOGY: ARE WE SHRINKING THE DIGITAL DIVIDE? |
|---|
| Issue |
Volume 17, Issue 2 (2008) |
Pages |
121-136 |
|---|
| Paper Abstract |
|---|
| The “digital divide” has been present in the field of information technology (IT) since the inception of the digital computer. Throughout the course of history, one group (or more) has had better access to computer and information technology than another faction. For example: rich versus poor, young versus old, advanced societies versus less developed countries, etc. This disparity has existed for a variety of reasons, among them political, cultural, economic and even class or socioeconomic in nature. This paper examines one particular component of this phenomenon, the “gray divide” pertaining to the use of IT by our elderly, or senior citizens. By utilizing census data and marketing research, we paint a portrait of a vastly underrepresented target market pertaining to IT and IT-related products: our seniors. While the elderly have more assets and disposable income than their younger counterparts, by and large the IT industry is aimed squarely away from this ever-increasing group of consumers. We offer insights into this trend and offer suggestions for future research. |
|
| Author(s) | Daniel B. Garrie, Liane R. Komagome |
|---|
| Article Title | The Voyeur Among Us: Navigating Around the Global Spyware Epidemic |
|---|
| Issue |
Volume 17, Issue 2 (2008) |
Pages |
111-120 |
|---|
| Paper Abstract |
|---|
| Spyware poses a serious threat of privacy infringement to unassuming internet users across the globe. Existing European legislation attempts to protect end-users from unethical review and use of their personal data. Outlawing spyware technology and strengthening the legal consent requirement for data-mining may offer end users additional assurances that their privacy rights are upheld, as well as more tangible shelter from the existing spyware epidemic. These proposed solutions, however, will only create successful safe havens for internet users by obtaining international buy-in. |
|
| Author(s) | Horst Treiblmaier, Irene Pollach |
|---|
| Article Title | Drivers and Inhibitors of Online Donations to Nonprofit Organizations |
|---|
| Issue |
Volume 17, Issue 2 (2008) |
Pages |
85-98 |
|---|
| Paper Abstract |
|---|
| Despite the overall economic and social importance of nonprofit organizations and the plethora of scholarly litera-ture on electronic commerce, few authors have combined these two fields to tackle the issue of online donations to nonprofit organizations. In this paper we first present a framework that illustrates several antecedents of online donations. After discussing the descriptive results from two surveys, we compare different user groups regarding their attitudes toward online donations. The results suggest that our scales exhibit sufficient reliability and validity and that the two groups differ significantly. Furthermore, we conduct a regression analysis with the cause, trust in the organization, trust in the Internet, and privacy as independent variables and the people's intention to donate online as the dependent variable. Trust in the Internet turns out to be by far the most important influencing factor, exhibiting a significant influence on people's attitude toward donating to nonprofit organizations online. |
|
| Author(s) | Sanjeev K Bordoloi, Prabhu Aggarwal, Tom Tobin |
|---|
| Article Title | A Quantitative Model for CRM Performance Evaluations |
|---|
| Issue |
Volume 17, Issue 2 (2008) |
Pages |
99-110 |
|---|
| Paper Abstract |
|---|
| This paper identifies important performance measurements for the operation of CRM units in the call center industry, and then uses Data Envelopment Analysis (DEA) to compare the performances of a selected set of call centers. The results provide several managerial insights that will assist CRM managers in effective decision making, especially in the areas of increasing efficiencies and improving customer service. Overall, this paper contributes towards managing resources and processes that would aid in the acquisition and support of information technology within a firm. |
|
| Author(s) | Stephen Louis, Ashley Braganza, Ray Hackney |
|---|
| Article Title | Strategies, Contributions and Inhibitors of Information Systems to Organizational Competitiveness: an Empirical Analysis within the Caribbean |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
321-332 |
|---|
| Paper Abstract |
|---|
| This study examines the impact of Information Systems (IS) through a consideration of improved competitiveness within a multi-business Caribbean firm. The methodology draws on a participant-observer approach for data collection and compares the application of IS by three business units within each of three organizations. It is argued that while there is already a substantial amount of research on IS effectiveness its value in the context of developing countries such as those of Caribbean will be most significant. In this context firms are perceived to face more constraints than in developed countries so there is a need to explicitly recognize the effects of 'inhibitors'. |
|
| Author(s) | Ben-Chieh Liu, Lee-Hsuan Lin |
|---|
| Article Title | State-and Context-Dependent Information Management and Wealth Accumulation:An Information Analysis the Billionaires Between Taiwan and China |
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| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
235-246 |
|---|
| Paper Abstract |
|---|
| From the Forbes Magazine survey of the world’s 538 richest, seventy seven (77) or about 14.4% were identified as born in Asia (Asia Week, June 28, 2001). In addition, the top 100 billionaires (in $NT) in Taiwan, 2001 and 2002 were surveyed by Taiwan Smart Monthly magazine ( Nov 11, 2002) and another top 100 billionaires in China (in U.S dollars) were reported by the Forbes magazine in 2004. This paper utilizes Liu ,Lin, Lee and Chou’s (1996) state and context dependent information management model specification Joseph & John, 2006), and equity account dependent variables to study the underlying intercultural factors affecting the richest 77 Asian and the top 100 Taiwanese and Chinese entrepreneurs respectively by such attributes and characteristics as shown in the bamboo network (Weidenbaun & Hughes 1996), Liu and Grawford(1996) and Fedorowicz, Gogan, Ray,(2004). Using regression and categorical techniques, this paper shows that important intercultural information factors affecting the world’s richest Asian billionaires are age, marital status, Chinese cultural background and self-made accomplishment, economic and national business condition, education, training and total quality management, and the human development index, etc. While most billionaires in Taiwan came from the information technology (IT) industry, but due to different stage of IT development, many billionaires in China were found in real estate and manufacturing management. |
|
| Author(s) | Fujun Lai, Kenneth Zantow, Dahui Li, Qiang Wang |
|---|
| Article Title | Linking Information Technology and Competitive Strategy:
Evidence from China’s Third-Party Logistics Industry |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
247-262 |
|---|
| Paper Abstract |
|---|
| This study examined how information technology (IT) influences competitive strategies of third-party logistics (3PL) providers in mainland China. First, we examined the influences of IT on the firm’s IT advantage over its competitors. Second, the relationship between IT and competitive strategy was examined. The results show that IT has a significant influence on a firm’s IT advantage and its competitive strategy. |
|
| Author(s) | Farshad Salimi |
|---|
| Article Title | Similarities and Differences of Custom Designed ERP Systems Development and Implementation in Two Cases in Services and Manufacturing |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
167-187 |
|---|
| Paper Abstract |
|---|
| In this paper we made a comparative review of two case studies in development, design, and implementation of in-house custom-designed Enterprise Resource Planning packages in manufacturing and services. For comparison, we scanned through business solutions, tangible and intangible benefits, process of implementation, implementation problems and planning, benefits of ERP implementation, business processes, business strategies, project goals, IT infrastructure, and key critical success factors (KCSFs). The KCSFs and the important key factors were the focus point in evaluation of differences. For instance, in manufacturing, the innovation strategy was identified as an important KCSF in implementation planning phase whereas in service, understanding client business processes was identified as an important KCSF in planning phase. |
|
| Author(s) | Jody Strong, Kaushik Ghosh, Sumali Conlon |
|---|
| Article Title | Identifying Opportunities in Multilingual Business Environments Using Environmental Scanning and Text Mining Techniques |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
189-203 |
|---|
| Paper Abstract |
|---|
| The identification of opportunities for growth can be made easier if comprehensive information relevant to the business environment is available to managers. Such recognition of business opportunities can also help sustain competitive advantage. Information relevant to business environment is usually written and posted in many languages and can be accessed from many sources. The collection of this information is time consuming and labor intensive and techniques such as environmental scanning that are proposed in previous research can facilitate this information search. In this study, we propose a technique to automatically perform tasks using text mining tools that search, translate, and extract information from online documents. Updated information produced by these tools will be current and accessible by all levels of management and facilitate managerial decision making. |
|
| Author(s) | Veton Z. Këpuska, Sabri Gurbuz, Walter Rodriguez, S. Fiore, D. Carstens, P.D. Converse, D. Metcalf |
|---|
| Article Title | uC: Ubiquitous Collaboration Platform for Multimodal Team Interaction Support |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
263-284 |
|---|
| Paper Abstract |
|---|
| A human-centered computing platform that improves teamwork and transforms the “human-computer interaction experience” for distributed teams is presented. This Ubiquitous Collaboration, or uC (“you see”), platform's objective is to transform distributed teamwork (i.e., work occurring when teams of workers and learners are geographically dispersed and often interacting at different times). It achieves this goal through a multimodal team interaction interface realized through a reconfigurable open architecture. The approach taken is to integrate: (1) an intuitive speech- and video-centric multi-modal interface to augment more conventional methods (e.g., mouse, stylus and touch), (2) an open and reconfigurable architecture supporting information gathering, and (3) a machine intelligent approach to analysis and management of heterogeneous live and stored sensor data to support collaboration. The system will transform how teams of people interact with computers by drawing on both the virtual and physical environment. |
|
| Author(s) | Frank M. Valier, Richard V. McCarthy, Jay E. Aronson |
|---|
| Article Title | A Primary Study of Attributes of Innovations during
the Prediffusion Stage |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
219-233 |
|---|
| Paper Abstract |
|---|
| We provide a theoretical model for testing the adoption of information technology during the prediffusion stage (research and development and early trials) of an innovation. The model was tested using Linux based applications of Open Source Software (OSS). The results of surveying 1000 members of the Linux User Groups WorldWide (LUGWW) are presented. This study is significant because it provides empirical evidence that attributes of innovations correlate with adoption during the prediffusion stage (research and development) of an innovation. This extends diffusion of innovations research and has important implications for DOI theory and practice. |
|
| Author(s) | Carlos F. Gomes, Mahmoud M. Yasin |
|---|
| Article Title | Information Relevance and Availability: Toward Effective Management of Projects in Public Sector |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
307-320 |
|---|
| Paper Abstract |
|---|
| Information plays a critical role in the different stages of managing a project. This study examines the views of one hundred and two (102) Portuguese Public sector officials on the relevance, availability and sharability of information as practiced in their organizations. Cluster analysis, gap analysis and confirmatory factor analysis procedures are utilized to analyze the collected data. The results of this study tend to underscore the growing need to have well-designed information systems, which are capable of enhancing the availability and promoting the sharability of relevant information. |
|
| Author(s) | Clyde W. Holsapple, Jiming Wu |
|---|
| Article Title | Antecedents and Outcomes of the Flow Experience: An Empirical Study in the Context of Online Gaming |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
285-306 |
|---|
| Paper Abstract |
|---|
| This study uses flow theory and the technology acceptance model (TAM) to provide new insight into the impact of enjoyment, one important dimension of flow, on user satisfaction, user beliefs, and behavioral intention to use. In addition, based on the propositions that knowledge results in an increased ability for activity and that flow is an emotional state of activity, this paper adopts a process view of knowledge to examine the role of knowledge in predicting enjoyment. The foregoing concepts are represented in a nomological network of enjoyment. Associated hypotheses are tested by using questionnaire responses of 253 online game players. |
|
| Author(s) | Manuj Darbari, Bhaskar Karn |
|---|
| Article Title | Enterprise Modeling using Unified Framework supporting Distributed Object Computing |
|---|
| Issue |
Volume 17, Issue 3/4 (2008) |
Pages |
205-217 |
|---|
| Paper Abstract |
|---|
| This paper provides a support for the analysis phase in the life cycle of the enterprise distributed computing systems. The major goal of our work is to provide a small but powerful set of enterprise modeling concepts. We will be extending the concept of Enterprise Modeling using EDOC inter-agent system using OPEN Framework. |
|
| Author(s) | Gerald V. Post, Albert Kagan, Betsy Sigman |
|---|
| Article Title | Usability Investigation of E-Business Web-Based Forms |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
35-58 |
|---|
| Paper Abstract |
|---|
| Usability on Web sites is critical because almost no training is provided for users on commercial sites. Instead, Web design relies on standards and consistency across sites. Traditional usability results indicated that computer forms should follow paper-based forms. Yet, Web paradigms have evolved that are quite different from paper-based forms. Specifically, this study reveals that users commit fewer errors and prefer simple forms limited to a single concept per screen. This conclusion significantly alters the recommendations for designing business forms. |
|
| Author(s) | Richard Burkhard, Thomas A. Horan, Brian Hilton, Michael Leih |
|---|
| Article Title | Can Information Systems Foster Emotional Intelligence?
A Design Theory-Based Approach |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
99-128 |
|---|
| Paper Abstract |
|---|
| Researchers in Information Systems (IS) have conducted extensive research into various kinds of collaboration systems over the last twenty-five years. A parallel stream of inquiry in psychology and management has developed research in organizational Emotional Intelligence, which contributes to the effectiveness of group interactions by increasing cooperation and reducing conflict. Collaboration systems present a special opportunity to introduce soft management functions such as Emotional Intelligence because they are designed as an intelligent channel of interaction between group members. This research used an Information Systems Design Theory approach to guide the integration of Emotional Intelligence functions into collaboration systems. Two artifact systems were constructed based on these designs, and the systems were utilized and compared in a lab exercise that required group interaction. The findings of the research provide validation of the design approach, evaluation of emotional communication effects, and implications for new dimensions of emotion-based subtext and advisory capabilities that enhance Emotional Intelligence. |
|
| Author(s) | Manuj Darbari, Abhay Kumar Srivastava, Sanjay Medhavi |
|---|
| Article Title | Formal Verification of Urban Traffic System Using the Concept of Fuzzy Workflow Simulation |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
59-74 |
|---|
| Paper Abstract |
|---|
| Modeling complex urban traffic system requires extensive use of workflow methodologies which can simulate almost real time traffic situations. Number of studies were done in the field of Urban Traffic Simulation like PLOTS, NETSIM and PALAMICS but none of them could provide a real formal solution. Our paper proposes a methodology using Fuzzy Petri nets for modeling real time traffic system. Fuzzy Petrinets are also visualised and tested by using Flow- Charter and HPSIM software packages. These packages help in providing successive iterations of process model for further refinement. |
|
| Author(s) | Nicole Lytle, Tony Coulson |
|---|
| Article Title | Supporting the Virtual Community: Social bookmarking as a user-based classification scheme in a knowledge library |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
75-82 |
|---|
| Paper Abstract |
|---|
| Knowledge libraries hold the promise of widespread access to information available anywhere, anytime, freeing patrons from the geographical and temporal boundaries that currently exist. The classification of materials and subsequent searching of knowledge library content is an overall problem with many complex parts. Relevant classification is important for optimal information retrieval. This is especially important for the virtual communities that exist with extended organizations. Rooted in the virtual community and digital library literature, this paper develops a theory for improving the information classification and retrieval process of knowledge libraries that support virtual communities by applying social bookmarking techniques. |
|
| Author(s) | Nanda Ganesan |
|---|
| Article Title | Rapid Development of Multimedia Instructional Modules for Information Technology Education |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
83-97 |
|---|
| Paper Abstract |
|---|
| A multifaceted learning model was developed for implementing e-learning in a largely commuter campus. The primary objective of the model was to build a flexible learning environment that combined the learning effectiveness of in-class learning with the flexibility and accessibility of online learning. One of the components of the model was the multimedia instructional modules produced to teach various Information Technology courses. Several different types of modules were produced representing chalk-and-talk type of lectures, PowerPoint presentations and software tutorials. The chalk-and-talk type of lecture modules and the software tutorials that emulated the in-class learning experience contributed positively towards enhancing the learning experience of the students. In producing the modules, emphasis was placed on the rapid development of the modules. An approach that sought to achieve a balance between rapid application development and learning effectiveness was found to be necessary to facilitate the adoptability and usability of the modules by the instructors. In this paper, the design, development and usage of the modules are discussed with an emphasis placed on the rapid development of appropriate modules for different learning scenarios. |
|
| Author(s) | Neil McBride, Bernd Carsten Stahl |
|---|
| Article Title | Egypt's Information Society Strategy: A Critical Lexicography |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
1-33 |
|---|
| Paper Abstract |
|---|
| The development of ICT policies within developing countries in the past ten years has opened up a new area for study. These documents chart the ambitions of the countries for the use of ICT to promote rapid development. As such they are intercultural documents, developing at the interface between the culture of the country and western economic culture. This paper develops a critical approach to understanding these documents and studying their message. The approach involves the preparation of a critical dictionary which identifies relevant terms within the ICT policy document and reflects on their multiple meanings. The approach was applied to an Egyptian ICT policy document, Building Digital Bridges. A dictionary of thirty seven entries was developed. The dictionary, presented in full in an appendix, was used to identify critical themes in the document. |
|
| Author(s) | Stanley X. Lewis, Jr., Scott Magruder, Eddy J. Burks, Carl Smolinski |
|---|
| Article Title | Business Risks – When Is Fails to Detect
Circumvention Activities |
|---|
| Issue |
Volume 18, Issue 1 (2009) |
Pages |
129-142 |
|---|
| Paper Abstract |
|---|
| A business must recognize and address various risk factors when establishing and maintaining its information system. The overall risk to management is that the control environment does not protect proprietary business data and the financial reporting system that produces financial statements and other information used by investors, creditors and regulatory agencies. These risks require that management implement efforts to ensure the integrity and effectiveness of control procedures over business activities while being aware of additional system issues such as failing to adequately consider other risks which are more business-oriented including the risk of failing to prevent or detect fraudulent or illegal activities. Worldwide in 2008 the value of economic data stolen was estimated to be a trillion dollars. After the public outcry from the business failures such as Enron there were efforts by the U.S. government, business community and the accounting profession to strengthen business control environments to better address such risk factors and thereby improving the quality of financial data. One result of these efforts has been that businesses are guided by the features of the Sarbanes-Oxley Act (http://www.soxlaw.com/, 2002) and efforts by COSO (2007) which indirectly allude to but do not specifically address these risk factors in a technology-based business environment. Currently almost all records maintained by a business organization are now in an electronic format with over two-thirds never converted to hard copy. The integral nature of a networked system necessitates having adequate control aspects that ensure the confidentiality of business proprietary data and to ensure this data is not stolen or misused. One aspect of this issue is that of insider hacking to transfer or misuse proprietary business data. This issue and recommendations for management and their auditors are reported in this research. |
|
| Author(s) | Wei Gao, Xin James He, Hengshan Wang, |
|---|
| Article Title | The Impact of Knowledge Integration on Firm Performance |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
239-258 |
|---|
| Paper Abstract |
|---|
| This research studies the current status of knowledge integration and its impact on firm performance by means of an empirical survey study on 144 companies in China. While companies often believe knowledge integration is one of the stepping stones toward improved productivity and profitability, there is no direct linkage between knowledge and firm performance in the literature. In this research, we investigate the impact of knowledge integration on firm performance by synthesizing various individual and group knowledge sources into integrated organizational knowledge. Principal factor analysis is conducted to identify three knowledge integration components and two firm performance components. Canonical correlation and regression analysis are deployed to scrutinize the impact of knowledge integration on firm performance. We find that knowledge integration in China has a statistically significant positive impact on firm performance, especially the effect of coordination capabilities on both operational and financial measures. Managerial implications are discussed. |
|
| Author(s) | Gill Green, Lu Liu, Baomin Qi |
|---|
| Article Title | Knowledge-based Management Information Systems for the Effective Business Performance of SMEs |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
201-222 |
|---|
| Paper Abstract |
|---|
| This study attempts to advance current thinking around Knowledge Management Systems (KMS) and Management Information Systems (MIS) by proposing integration into a holistic information system – Knowledge-based Management Information System (KBMIS). The aim of launching this KBMIS is to build an effective, time-saving and change adapting management information system for small and medium-sized enterprises (SMEs). This KBMIS is relevant in the current business environment as knowledge and information management has become a key issue in the business practice of SMEs. It is argued that information and knowledge flows must be effectively managed in all their business activities. In particular, this research focuses on organisational management and customer knowledge management for SMEs. This is because many SMEs lack resources and knowledge of strategic thinking, prerequisites for information and knowledge management. Therefore, this study proposes a dynamic model to evaluate the degree to which SMEs current MIS and KMS correspond with their organisational management and customer management needs. To develop this model, the critical characteristics of MIS, KMS, and SMEs are integrated. This model shows how information and knowledge may flow; and how these may be stored and managed in the SMEs’ business process. A pilot study of two case studies is done to test this new model and the test result shows that this model gives systemical solutions for SMEs to redesign their information and knowledge management system. |
|
| Author(s) | Edward T. Chen, James Monahan, David Feng |
|---|
| Article Title | A Longitudinal Cross-section Examination of the Implementation of Knowledge Management Systems and Firm Performance |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
223-238 |
|---|
| Paper Abstract |
|---|
| Based on considerable anecdotal evidence, there is a growing belief that proprietary knowledge management systems (KMS) can significantly improve a firm’s financial and operational performance. To date, however, there have been no scientifically based studies which empirically test the validity of such claims. In this paper, we report the results of a three year longitudinal study of 103 proprietary KMS adopting and corresponding non adopting firms. Using regression techniques, several different financial and operational measures are compared to determine whether KMS adoption provides a statistically significant incremental benefit or not. A secondary analysis of the same firms, conducted using the DuPont Analysis, is performed. In both instances the results generally support the contention that KMS adoption does provide statistically significant and measurable positive impacts on a firm’s financial and operational performance. |
|
| Author(s) | Hsun-Ming Lee, Jake Zhu |
|---|
| Article Title | Intelligent Semantic Web Services for Enterprise Information Systems |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
187-200 |
|---|
| Paper Abstract |
|---|
| This paper introduces the design of intelligent semantic Web services that are envisioned as system cells, which actively discover, learn, and communicate knowledge on the Web. The development of these systems often involves not only standardized Web technology but also the integration of heterogeneous information existing in enterprise information systems. Our design adopts the semantic Web services specifications that are given by the DARPA Agent Markup Language (DAML) program, and utilizes a process model and rule base to represent an intelligent agent. The application of intelligent semantic Web services for customer relationship management and production planning is also discussed. |
|
| Author(s) | Vishnu Vinekar, James Teng, Anitha Chennamaneni |
|---|
| Article Title | The Interaction of Business Intelligence and Knowledge Management in Organizational Decision-Making |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
143-159 |
|---|
| Paper Abstract |
|---|
| While Knowledge Management (KM) has been subject of conceptual debate and empirical work, the related concept of Business Intelligence (BI) has not received much debate on its concepts, and has very little empirical work or testable propositions. Consequently, BI research has been slow to address the question of why some organizations have not gained business benefits from BI while others have. This paper studies the specifics of the interaction between BI and KM to create business value through decision-making. We develop specific testable propositions to be used in future empirical work and to help businesses gain value from BI. |
|
| Author(s) | Joseph O. Chan |
|---|
| Article Title | A Conceptual Framework for an Integrated Knowledge-Driven Enterprise Model |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
161-185 |
|---|
| Paper Abstract |
|---|
| Knowledge management is a key ingredient of value creation in the new economy where knowledge intensity increases with the rising complexity of business processes. Enterprise modeling has been used in the development of an integrated framework for an enterprise that links business processes to technical architectures via the construct of conceptual models. Traditional enterprise models concern the operational and analytical aspects of an enterprise that manage the physical assets of an enterprise. Enterprise knowledge management concerns the creation, sharing, representation, storage and utilization of knowledge across an enterprise, which manage the knowledge assets of an enterprise. Prior research on enterprise integration focuses on the linkage between knowledge management and particular enterprise systems such as ERP, DSS and CRM. There is a lack of guidance or general framework related to the integration of knowledge management to all the aspects of an enterprise model. This paper views knowledge management as an integral part of an enterprise model and addresses the integration of enterprise knowledge management in an enterprise model framework. The paper proposes an integrated knowledge-driven enterprise model that combines the knowledge enterprise model with the operational and analytical enterprise models at all levels of the enterprise. |
|
| Author(s) | Ajantha Dahanayake, Richard Welke, Gabriel Cavalheiro |
|---|
| Article Title | Exploring Challenges and Directions in Discovery-Oriented Business Activity Monitoring |
|---|
| Issue |
Volume 18, Issue 2 (2009) |
Pages |
259-276 |
|---|
| Paper Abstract |
|---|
| Business Activity Monitoring (BAM) systems provide real-time access to key business performance indicators (KPI’s). Access to real-time KPI’s is said to improve the speed and effectiveness of business operations through the provision of low-latency measures of enterprise performance. Discovery-Oriented BAM is introduced as a BAM system that combines historical contextual data from Business Intelligence (BI) to improve real-time event monitoring and KPI provisioning, in critical business operations. This paper explores the issues and challenges associated with Discovery-Oriented BAM systems implementation, as well as suggestions for future research directions. |
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